November 2023 by Ashleigh Coe
This is not a child friendly place, till staff are rude, other staff are incredibly slow when it comes to assisting with your shop. The shop is cluttered and untidy, items are incorrectly priced and have mismatched labels. The shop is poorly laid out, breakables are shelved next to boxes of sports equipment, such as footballs for example. Overall I?d recommend any alternative sports shop after a very disappointing and underwhelming experience.
February 2023 by Lauraine Munks-Bradshaw
I would give less. I looked on line to get some air jordons for my great nephews b?day. It said less than 10. So I went to two stores only to be told you can only get them on line! Take it off the site if you are only selling on line. I wasted fuel and time just b?cus your to bone idol to change your web site.
December 2022 by Anonymous
I'm giving the sports direct Grantham zero stars. I ended up spending £100+ on new clothes for work this included new Steel toe cap boots. I purchased them last month and most of the clothes I had to return as the sizing was just way to small. I received a credit note as they do not give refunds out. The till lady never gave me my original receipt back. I tried returning the boots today ( which is still a month) as they have been giving me blisters everytime I wear them. I had bank statements proving when I brought them but they refused to let me return them back I even asked if I could get a different pair as the boots where not fit for purpose. The staff where rude and not very helpful at all. I will not be shopping here again and advise others not to either
December 2022 by Dean Baker
Rubbish. Went for a pair of child size 3 football boots but they couldn't tell me without scanning every shoe which were in stock. Came home and ordered them online instead.
August 2022 by Matt Peace
You know it, it's sports direct... I'm posting because I was very pleased to remember the blue light card discount that is offered in store. Thank you.
July 2022 by tony saunders
Went in to exchange something ask a member of staff what to do was told just take what you want and take it to the till straight exchange fine thanks.Got to the tills 2 open 2 people sorting out an exchange and another girl serving another customer.The young girl finished and called me over i said i have exchange sorry i cant do those you will have to wait for the middle till.waited a little while another girl came on the end till called me over is it an exchange sorry you will have to wait.I made a comment that maybe you should train your staff as its a clothes store and people do sometimes need to exchange goods it called customer service.the lady heard me stopped what she was doing and take me to another till and did the exchange leaving the girl to deal with her customer.All around poor customer service good job i wasnt a mystery shopper you failed.
July 2022 by Mark Flicker
You'll always find good value at Sports Direct, it's excellent for the kids too and my go to place for trainers
May 2022 by Susan Rumbold
Very helpful and friendly staff. Very crowded with rails in centre aisle but given its a smaller outlet would be less choice if they weren't there.
May 2022 by Shelley Hardy
Helpful and opens till 8pm on Thursday, which is great when you can't get into town until the evening
February 2022 by Kenneth Fawkes
Wasn't happy with check out staff the lady was quite surly and quite unpleasant will not be shopping in the Grantham shop again
January 2022 by James Wright
Great price shoes. What can I say staff are excellent thanks for your help James
January 2022 by Bex Drage
Could do with more larger sizes stocking on the shop floor, a 'real women' like me with hips & bust, the struggle is real ?
January 2022 by Michael Forrest
very busy, low on stock. staff were excellent though
January 2022 by Helen Wesson
Cheap prices, average sportswear. Adidas, Nike etc. Not great selection on trainers though.
January 2022 by Ady Gowen
Good friendly and helpful staff, good choices n prices
