December 2023 by louando1
Asda Grimsby Corporation Road SupermarketMy name is Lou, I suffer with depression and anxiety disorder from chronic stress with osteoarthritis in my joints. I have a Mini schnauzer you may off seen me in there with him, his my service dog . He helped me so much to get in stores to look around and get my shopping ? he sits in the trolley people don't have any problem they find him so cute and very well behaved. I have to say between this small Asda, I feel so humble . The staff now have become friends.. how much each and every member off staff and including security show me such amazing service. They accepted my disability with respect ? they all work hard with a professional manner shown me how much they care for both me and Kaiser Duke .. even today the security guard out of his way to get me some support from the manager in this store. The reason for this I entered the Big Asda in Grimsby to push my anxiety to challenge myself to see if I could find new microwave. I was very nervous about it. I walk in the store with Kaiser in the trolley with him sitting patiently on his cushion. I show the same respect I do to any other store I enter showing my ID that his Working dog . There where 3 security guards, stood in the foyer. Two were just as polite as any other retail worker/security spoken to. They where happy that I took the time to explain why I have him in the trolley. I entry pass the gates when older security guard came across that was present I spoke about kaiser previously, confronted me to questioning me to take him out off the trolley, which I couldn't quite believe and it set me in a panic attack inside her attitude was quite abrupt, I have tried ringing the Big Grimsby Asda to put a complaint in at store all day with the phone number I was kindly given . Today . . I was told that it was very unacceptable to they this lady spoke to me . To why I wanted to share my experience with anyone that reads this , that I never received in any other store as I did In the Big Store of fact she quote " she didn't care what "the small Asda did" I was in shock from how she handled it compared to how this smaller store treats there customers!! It' such Family type store in the smaller one ! They truly know how important #mentalhealth is ! Well done to them all .. Maybe they could teach this security guard in the Big Asda how to use a bit more discretion to people with disability. I was in a very bad state when I left the store and it's taken me over a week to get back through the door with a bit more counselling, as I did today to do my normal shop i use too .. in a shop where I feel? welcome. Thanks for your support and I hope this gets pass on to your head office xxMs Anderson
August 2023 by J ?Jlp? P
Smashing for quick shop
April 2023 by Razvan Atudosoaie
April 8, 2023 I bought expired product from May 2022
April 2023 by steve gibbo
Very helpful and went out there way to get me what I needed and it wasn't to much trouble very nice staff / people
April 2023 by John Last
A local asda with all the essentials you would want
February 2023 by Danielle Worrall
Helpful staff. Find everything I need
August 2022 by Sean Laserson
Great service has all amenities including cafe and toilets
June 2022 by Michael springall
I didn't get my groceries and I paid for them I should be getting a refund
December 2021 by Martin Young
Store manager should set an example and lead from the top, Facemasks are currently compulsory, half the staff including the manager do not wear them. Yet customers are expected to, strange that they all wore them when we didn?t have to. Such a shame as it is a good store with friendly staff.
November 2021 by joe deeney
Not very helpful staff 3 staff members having a chat they could see I was have a problem with the automated check out I had to ask twice before one of them moved, not very helpful at all.
July 2021 by Carl Leo Walker
Most of the time here its farely quick friendly service.
July 2021 by Tracey
Staff are always polite and helpful. Security guards pleasant and helpful.
July 2021 by Stephen Baskcomb
Great little supermarket for most of your main shopping. Never been in this shop until covid19 appeared and disrupted our normal shopping routines. Now use it every week. Even during the real shortages back in March, they still had most of the items that I could never get in the big Tesco down the road. Good parking too, never too busy, really good range of goods for the size of shop.
July 2021 by carl jorgensen
Purchased contaminated food 8 weeks ago not been contacted about it since passing all details on with solicitor very poor customer relations ??????
January 2021 by Catharine-anne kirkman
Normally u can find all of the best deals n items u want plus customer services r very helpful n friendly
