November 2023 by Carole Ellis
Pleased with the service. I was seen to promptly. They were very helpful and courteous. Explained it all clearly and efficiently. Thank you
November 2023 by Danielle Parkinson
Staff was friendly and helpful with choosing the right glasses for my needs
November 2023 by Michael Taylor
Kind, helpful and knowledgeable staff.
July 2022 by Google user
I had my glasses repaired today at the Grimsby store in Freshney Place. I received a friendly, efficient service from Karen and I?ll definitely use the store in the future. Thank you! Service with a smile ?
June 2022 by monaca mai
horrible. employee mocked me, refused to speak to me directly and went out of her way to prove that she was right and i was wrong.
April 2022 by Tracy Fisher
Last time I had eyes tested was a different story felt rushed into buying glassesThey were absolutely awful cost me a fortune felt really let downWould never use spec savers againThis time went to boots in GrimsbyWow what a difference really took there time with me glasses are lovely wasn?t overpriced at allWould highly recommend lady who helped me was so nice what you would expectWill definitely return
August 2021 by Juliet Bravo
I had my glasses repaired today at the Grimsby store in Freshney Place. I received a friendly, efficient service from Karen and I?ll definitely use the store in the future. Thank you! Service with a smile ?
July 2021 by Dan Lond
Very friendly and helpful staff who know what they?re doing, disappointingly let down by the very high prices of frames and lenses when compared against other high street opticians or online.
September 2020 by harry parnell
They seem to know what?s what. Good fast service. Can?t fault my first go at contact lenses even with me having a complex prescription.
August 2019 by Susan Donnelly
The best glasses ive ever had in 25 years precription is dead on
June 2019 by Ruthie G
If you have an autistic child, take them here!
May 2019 by karen winter
Eyetest booked for child on 23 March. Got a phone call Thursday to cancel because they couldn't find an optician. Rescheduled for 6 April. Voicemail left just after 4pm the day before to say it had been cancelled.
March 2019 by Andrew Parker
I booked an appointment 2 weeks in advance and was told the night before that it needed to be cancelled as they had hired a locum to cover who "didn't start until 9:30". They were aware that this was going to be the case for roughly 5 hours before calling to cancel and mine was the only appointment that needed cancelling. The Store Manager repeatedly spoke over me when attempting to raise a complaint and failed to see why this was an issue. Do yourself a favour; go elsewhere.
January 2019 by CAROL HAGERUP
Very professional, friendly and helpful - could ask for no more! CH
August 2016 by Julie Austin
I went to boots today for an eye test and I was looked after extremely well. The test was thorough and all the staff were very polite. The young lady who looked after me I think her name was Becca, she was so helpful and patient and helped me choose 2 pairs of glasses with honest opinions how they looked. Overall I was impressed. Thanks Becca x
