May 2023 by Stephen Holmes
I visited Hewitts to collect a new Tudor watch and was made to feel very welcome by Helen and Jonathan. I even had my existing watch cleaned while the bracelet on the Tudor was being adjusted. First class service and would definitely buy from Hewitts again.
October 2022 by Stephen Savage
There are not many places where you can find this level of service and choice . Very much a Jewel in the town !
October 2022 by Ian Moore
Brilliant shop, staff are exceptional and so knowledgeable and friendly
October 2022 by Dylan Hare
Brilliant experience every time I've visited.
October 2022 by Richard D'Arcy
G Hewitt are one of the few places in Lincolnshire where you receive highly personalised, knowledgeable service as standard throughout your visit. They make each purchase however large or small into a truly memorable experience.
October 2021 by David James
Great Local Rolex DealerFamily owned a credit to Rolex.A few Rolex dealers could learn from these guys.
October 2021 by The Review From The Hill
G. Hewitt has been our watch dealer and jeweller of choice for many years. Jonathan and the team always provide a fantastic ?proper old fashioned? level of customer service, backed up by a deep knowledge of, and enthusiasm for, the products they offer. G. Hewitt have been in business for 150 years, and will continue to succeed through exemplary customer service and attention to detail.
October 2021 by Nafe Sav
I used George Hewitt and Son to purchase my beautful timepiece.Jonathan invited me to browse the range (Pre Covid) and discuss the model line up in more detail and to truly understand which watch I would be best suited for.I couldn't get the watch we decided on straight away , during the wait for my watch, Jonathan kept fantastic contact throughout.On my collection date, I was rather rushed as I had my very young son with me and genuienly didn't have too much time. With that said, everyone ensured the watch was explaied to me (functionality),sized for me and most importantly, ensured I was happy with the watch.I have bought from several swiss watch A.D's and never have I recieved such excellent customer service. Thank you Jonathan and I will be visiting you again soon (When safe to do so)
October 2021 by tco Tco
My husband has visited twice, both times he was declined entry to the shop and treated in a rather rude and demeaning manor. On the first occasion he was wanting to purchase a watch and had seen a Rolex in the window he wanted to see - he was declined entry? The second time today he went to replace a chain for a diamond solitaire necklace which was a custom piece I have owned for a number of years which are was several thousand pounds at time of purchase and thought we may have to have a chain made - again he was met with a rude response there was no interest in the problem we had with chain not any interest in helping us source a chain. Now I may be cynical but maybe judgment was made on appearances or maybe because my husband is not a white male - I am not sure and would not like to make allegations, but surely if a customer has money to spend and is asking for help then why would this not be offered?? Well after these last few attempts I shan?t bother again, which is a shame as we have a few special occasions coming up and will be looking at watches for them. I will stick to more welcoming jewellers rather than this judgemental one.
October 2021 by Danielle Frankham
If I could give zero stars then I most definitely would be. Came to Grimsby town centre as I'm on holiday visited the store because I noticed there's was a watch I've been looking at for a while. Entering the store I was greeted by a young lady, very polite she went upstairs to find someone who could "assist me" A mature gentlman came down the stairs he greeted me by saying he was almost closing and couldn't help me. Conclusion of my visit: G.Hewitt & Son I will definitely not be returning and your store! Your customer service is appalling all I can say now is your loss not mine as your tills could have been £15.650 fuller this evening. Disgusting behaviour.
October 2020 by Pauline Jones
Nice little jewellery shop. Very helpful staff.
October 2020 by roe1963
What a great experience, bought my new Tudor watch and couldn?t be more happy . From start to finish I was made to feel welcome by Christina and Jonathan. Had a look around the Rolex room which is spectacular, really nice to deal with a family run business who actually care and have so much knowledge when it comes to watches .Thank you .Carl.
October 2020 by Clive Watson
Recently had the glass replaced on my Submariner, Jonathan and the team were superb. Great job......
October 2020 by Zakon Education and Business Consultancy
Decided on a fairly last minute purchase as a marker for a significant event so decided on a Rolex at my local dealer. From start to finish Jonathan and team were brilliant. An outstanding choice of watches across a range of prices. Finally on settling between one of two, I took my time with zero pressure and purchased a GMT Master ii this morning. The watch and service was sublime and I?ll be back for more!!! The knowledge the Hewitt team have on their products is fantastic. I highly recommend this wonderful place.
October 2020 by Frankie Mellon
Brilliant service from start to finish. I placed interest in a Rolex Watch the back end of last year and was kept informed throughout the waiting process, as soon as they had allocation they rang me and booked a visit the following weekend. The service in store was brilliant, made to feel extremely welcome and wasn?t in any way pressured to buy the watch or pushed to make a decision and get me out the door. I bought the watch and will be putting my name down for a 2nd watch in the near future. Highly recommended!!Frankie
