October 2023 by Colin Brown
Fast friendly service?
October 2023 by Kerry Fitzgerald
What happened to customer service??? I was "served" by two female members of staff today, when I approached the counter, they ignored me whilst they finished their gossip session, one eventually came to serve me whilst the other one carried o the conversation!!! Customer service is dreadful these days.....Sort it out Greggs!!!
September 2022 by daggerd
Very average. The food is well cooked but have had so much better for the price and other ratings. No WOW factor to anything which surprises me based on reviews.
March 2022 by kimble3000
I went here for mothers day lunch. I opted for the fish and chips as it was either that, a Sunday Roast or the vegan option of stuffed pepper. The food and service were great but I thought the lack of choice was disappointing. I probably wouldn't go back which is a shame, what can I say, I want more choice!
December 2021 by Love Leopard
Went here today for bacon sandwich and tea, served by two lovely young men, friendly and helpful and lovely manners ?
September 2021 by letsg0eat
My family and I decided to eat at the Comfy Duck last weekend. What a disappointment!. After booking a table , I was shocked to find upon arrival that only one other table was occupied. Therefore I was even more shocked to find the table we were shown to had not been set. After the table was set by a pleasant waitress, I was not pleased to discover that the cutlery was dirty. A basic mistake! We chose Thai fishcakes which certainly did not appear to be homemade, arrived with a couple of sprigs of rocket. Quite frankly, I have had better tasting fishcakes from Tesco's. We followed this by roast turkey . Although the food was ok, it was nothing to write home about. Considering how it is portrayed on the website. it was nothing out of the ordinary. Also the gravy, although it was tasty it was definitely not turkey gravy, therefore it seemed alien to the meat. The Manager did not appear to acknowledge the fact we were seated in his restaurant , even when he helped to bring the meals to the table, a hello would have been nice. After all it is the hospitality industry and there are many more restaurants within the local area needing peoples custom. I feel it's such a shame as it used to be such a nice place to eat. Come on Comfy Duck pull your socks up. Unfortunately we will not be rushing back
August 2021 by Ian Maguigan
Not much choice available but quick service.
August 2021 by Jordan Morris
Mint steak bake
July 2021 by David S
We moved house and decided to try the Oaklands Comfy Duck despite some variable reviews The staff were very friendly and helpful and the food was delicious My steak was cooked well as was my wife's linguine My only slight criticism is the restaurants ambience as it didn't feel like a restaurant with plastic table tops which is a shame when everything else was good or better
June 2021 by MerlinYork
First visit since last lockdown and good to see that the food was as good as ever and the staff as friendly. A bit quiet, but will liven up when final lockdown restrictions are lifted we're sure. Well done! ?
June 2021 by Nellyf
Went here because of past reputation for good food. All I can say is this is no longer the case. 11 of us on two tables, not one of us enjoyed our meal, I had to send the salad back as it was inedible, how can you get a salad so wrong. Would not recommend this place for food and the service was pretty poor to, had to wait for cutlery.
September 2020 by mark
Im a big greggs fan, but these guys keep undercooking the bacon, crispy fat please
September 2020 by Mark Hall
Ok but not the variety subway has for breakfast
September 2020 by LisaH8457
Food was OK but service was slow with not so attentive waiting staff. Most concerning was the lack of obvious COVID precautions. Staff used no PPE and leant across diners. No hand sanitiser at the entrance after needing to push or pull open the heavy entrance doors. Disappointing (and worrying) that a hotel chain the size of Best Western don?t have a better grip and appreciation of these important precautions.
September 2020 by Tanktwo
This was one of our first trips to dine out after lockdown. We felt completely comfortable and safe with good social distancing and a beautifully presented clean hotel. The afternoon tea was excellent, with a triple cake stand full of goodies, including a mini fish and chips (gorgeous white moist fish) a soup, sausage roll and quiche. There was also a good selection of cakes and scones with copious amounts of tea available. We ate this meal around 2pm - a sort of late lunch/afternoon tea, certainly glad I only had a small brekky! Lovely gardens, attentive service, would recommend this for a very pleasant celebration. There was a small wedding party enjoying the afternoon tea, what a great idea in these times of 30 only guests allowed. Super day!
