March 2024 by Neil Wright
I phoned the store to check stock availability on a dewalt impact wrench before I travelled. The product was in stock so I said I'll buy it and I'll leave straight away.I thought that maybe they would have it ready so I can just present my card and be on my merry way.When I got there I spoke to the same guy I spoke to on the phone and he straight away showed me an alternative model which he said was far better.No problem there but I still wanted to have a look at the one I originally went in to purchase.Well, trying to make a purchase in that store is near impossible!3 times I asked to look at the item I actually wanted to buy (which still was on the highest shelf across from the counter with the mobile safety steps underneath). The 3rd time I asked I was told it was on the shelf 'alarmed'. By this time I presumed they didn't actually want to sell me it so I left without spending a penny.I decided to google both models & found them both much cheaper online. I was going to be spending roughly £410 on the drill and Sockets in the store.
February 2024 by Ian Allen
Frankly, i'd happily spend an afternoon just mooching around here while building up a list of things to buy for my imaginary workshop!Small steps eh?MM is always a great place to get hands on with equipment and to discover stuff that you never knew existed... but can no longer do without!My roll cab is now almost complete: - just one more side cabinet and it'll be big enough to inhabit!Then again... with all that new spare space - looks like i'll be going back..
August 2023 by John Wise
If your a business and the item that was recommended, sold and invoiced to your company by the staff in the shop stops working the staff will inform you to contact the maker of the product for them to tell you it hasn?t a warranty as it?s not for commercial use!! Perhaps if the staff told you that before taking your money it might be fairer. So be aware !
July 2023 by MACK mason
Great place for a toolkit
January 2023 by Matt Cook
Awkward and rude
December 2022 by STUART TOYN
Great store with friendly helpful staff, lots of choice and good prices to boot. ?
August 2022 by Matt Davy
Always good. Could spend the day and a fortune there
January 2022 by Mike Wallace
1 star is to much for machine mart Grimsby . ServiceBy person in charge at the counter is a DISGRACE .Clearly he has never had customer service training
January 2022 by Splatman HooHa
Excellent range of items, ofter more than one choice per category giving you a choice of price levels and great prices
November 2021 by patrick thornberry
Service was good and pleasant sales staff
September 2021 by john peabody
I had a problem with an item, the staff were very helpful, took time to help sort the problem and issue a replacement product. Very pleased.
July 2021 by shauns auto repairs
Like a kid in a sweet shop... you can't leave machinemart without buying something
July 2021 by Glyn S
Altho there's lots in stock, they're quite often way over the prices being charged by rival companies. I asked about price match and basically got sneered at, oh well my £250 purchase will be spent elsewhere
June 2021 by Philip Boden
Store was clean and tidy and had sensible covid measures in place, we attended site for a roof Inspection and was surprised at just how many tools are available here.
June 2021 by Julian Coogan
I went there today, not one customer in there, none of the staff are wearing masks but insist that you wear one, something very wrong with that and I wont be going back there again nor will I use them again. I walked straight out. The UK is turning into a fascist state! Nothing about this pandemic makes any sense. 4 months of lockdown, no masks, they make it up as they go along.
