March 2024 by Lucy Welbourne
It's always a pleasure booking a holiday with Emma at our local TUI branch in Grimsby. We've been dealing with Emma for 17th years now, whether it's booking a week in the sun or something a little more adventurous to a far off place the level of service is always 1st class. Emma is extremely knowledgeable, very friendly, has excellent customer skills and is a real asset to TUI. We always feel welcome when we call in this branch. Keep up the good work.
September 2023 by Chris Oconnor
Absolute first class service from Claire Kirk in particular she got all my currency sorted within 2 days, and left a message with her wonderful team when I went to collect as she was away that day, if your looking for a friendly professional and efficient service look no further than here.
September 2023 by Lucy Smith
Absolutely amazing friendly service by Jenna Grimsby Branch) She was very patient and spent time to find my family a lovely holiday we all really enjoyed. I will definitely be coming back to Jenna again to book my next holiday, thanks again xxx
September 2023 by Jack Foxon
Grimsby tui was really helpful when booking a holiday, staff were really nice and genuine. Will use the store again for future holidays. Thanks again!
September 2023 by Emily Cooke
Really good experience, really helpful! Fantastic holiday thanks to Sarah
September 2023 by Kevin Drury
I have booked numerous holidays through this store over the years. Mexico, New York and recently Florida for longer haul destinations as well as shorter hauls like Turkey, Greece and Spain. The store has a great team of friendly staff who are at hand to make the process as seamless as possible. Special mention to Jenna who has booked all of my holidays, always goes that extra mile to ensure we have the best holiday experience.
September 2023 by Teresa Foyster
We booked our holiday for next year with Sarah at the TUI Grimsby store recently. We always travel with TUI as we have confidence in the brand. We knew roughly what we wanted and where we wanted to go but we hadn't quite found the hotel we were looking for. Sarah made some great recommendations based on our previous holidays with TUI and we ending up booking one of these. She listened to our requirements and made some great recommendations. She was very knowledgeable and found us a great deal. Can't wait for our holiday now and would definitely recommend TUi Grimsby for anyone booking a holiday. We will definitely be back again for future bookings.
September 2023 by Lucy Grace Mitchell
All of the girls at TUI Grimsby are amazing, they are always super helpful and nothing is ever too much for them. I want to thank Amelia who had helped me when I had a few questions, she was so kind and managed to answer everything leaving me a lot more relaxed about holidays! She is super well travelled and is so knowledgeable! Cannot recommend enough :)
September 2023 by Steven Hurst
I booked a holiday at the Grimsby store with Jenna earlier this year, she was very knowledgeable and arranged a perfect trip for us. She had excellent customer service skills and made the whole process easy for us. Thank you and keep up the good work
September 2023 by Ell Speed
Myself, my partner and daughter visited Grimsby store not knowing where we wanted to go on holiday, it was such a welcoming travel agents. Sarah spent a good 2 hours going through different holiday destinations and helped us pick our holiday for 2024. Other team members were excellent help also on giving advice on destinations to go, while we was picking, another colleague chatted with our daughter and brought her colouring to pass time which was super nice and helpful while we chose our holiday. we will certainly be using the store again for future holidays.
September 2023 by Jessica Hammerton
Recently booked my holiday with Jenna. Nothing was too much trouble, she went above and beyond to find us our dream holiday, within budget and what worked for us. We are so excited and would not hesitate to book in store again, Jenna took the stress out of booking our holiday and we can't thank her enough.
September 2023 by Kerry Davies
Our family holiday this year almost fell through due to an issue with the hotel, after much help from Jenna she managed to not only put us at ease but arrange an amazing trip for us to Greece. We had the best holiday and was even on hand for last minute questions. We will definitely be speaking to her again for booking our next holiday!
September 2023 by Ann Barley
Popped in yesterday for euros. Was greeted and served by the lovely Clare. Such a lovely lady very welcoming and attentive nothing was too much trouble. Looked at future holidays for 2024 and will definitely be booking.she was very Knowledgeable which was such a delight, we would highly recommend using the tui shop for that personal touch, (especially with Clare) all the staff are lovely and friendly too. There is such a lovely atmosphere in the shop..friendly too. There's a lovely atmosphere as sstaff are lovely and friendly too. It has a lovely welc
September 2023 by Ian Braithwaite
Couldn't recommend Clare enough when booking a holiday. Always welcoming with a happy smile to greet you. Had to alter the holiday and Clare sorted everything out. The other members of the team that I have spoken to are also very helpful
September 2023 by Erica Hutchinson
A huge thank you to Amelia who has helped book my holiday to Mexico !! Her knowledge on the place was amazing and she went above and beyond to make sure everything was perfect, she was so professional and all my questions were answered xx I cannot wait for my trip! She is a great part of the TUI team they?re very lucky to have her :)
