December 2023 by thomas simson
It baffles my brain what these people do in order to take so long to accomplish the smallest of tasks. I think snails pace would perhaps increase the efficiency in this place
November 2023 by Ifeoluwa Adebiyi
A bit of everything
October 2023 by Melanie Ferrier
What on earth has happened Boots? This used to be a brilliant little pharmacy that I have to say has gone downhill. Long queues, too long a wait for my meds that I need for my incurable disability problems to the extent I regularly have to go without meds as they say "they can't get" or "not delivered yet". This is no help to me and I sit housebound suffering and paying out for delivery service. My independence is severely narrowed now. When I go service from the staff is okay and friendly but really wish issues could be solved.
July 2023 by Chelsea Saunders
There?s always issues with mine and my daughter?s prescriptions, can sometimes be waiting well over a week, rarely the same staff in there, very disorganised! Will use coop over the road in future as this is beyond a joke. I have to request prescriptions early just so we don?t run out! Absolute shambles. Of course all of this is after waiting 20+ minutes outside, then a further 10 minutes inside to be seen, and then wait to be told they don?t have it. If they answered the phone every now and again I?m sure they wouldn?t have as many unhappy customers walking through the door. Needs work to the service definitely
July 2023 by Matt Jenkins
Always really long wait times and queues at all times of the day and prescriptions never ready. Staff are super disorganised. Its used to be ok but the last few months it has been awful. Recommend using the Co-op Pharamcy across the way instead.
April 2023 by S W
VERY POLITE & HELPFUL...
April 2023 by Michael James
Staff are usually fairly good, however this pharmacy has been in utter chaos for several months. Its a real struggle to get your Prescriptions, items often missing and long waiting times.
April 2023 by megan harvey
The slowest & most unorganised experience I?ve ever had at a pharmacy. Don?t get your prescription delivered here if you want to be waiting forever.
April 2023 by james lloyd
Never answer the phone and have apparently stopped sending a message when your prescription is ready, didn't think to inform people they would no longer send an sms to let you know your prescription was ready. Then they send a message 9 days late. Bravo well done. Would leave zero stars if possible.
April 2023 by Garry Hunter
Pleasant enough staff, however, if you have any kind of business with them, related to pharmaceutical items that have been prescribed to you by your G.P., give serious consideration to going elsewhere first. There is a man in the Lucy Tower Multi Storey Car Park who I hear will supply drug?s close to most of those prescribed.Better still, supply lines and dispensing is fairly good at the Co-op.
April 2023 by apostolos papadopoulos
Long wait, long queues of customers that are angry ? and rude service. Something is wrong there and I will certainly not use them again. If you hate your neighbours recommend this pharmacy. Avoid at all cost. Many times they don't have stock. Good luck!
March 2023 by Triumph Bike
Prescription not ready 4 days after ordering. Queues outside and long waits once you get inside. Can never get through on the phone.Hearing the staff inside chatting loudly about non work things while you've waited a long time inside and out isnt the best either.
February 2023 by Chesterdraws
Shockingly bad service. Always left outside in the cold waiting for ages while the slow staff chatter. Takes them nearly a week to ready a repeat prescription and when you go to collect it they say they haven't had time to do it so wait 30 mins (on top of the 30 mins you've been waiting outside already)!! Now changed to the Co-Op who are a million times better!
January 2023 by Amanda Last
An absolute joke.... 307 calls between 4:30 and 6:30pm for the phone to start ringing at 6:30, conveniently when they've closed. Have been stood inside waiting for a prescription only to hear someone lie on the phone to a patient that there prescription was waiting for something. When infact it was there they just didn't know where it had been put!! Disgusting behaviour!
January 2023 by The Fad
Lazy staff, waited 10 days for my last medication, 4 times in 30 minute queue. Wasted time and nerves. Never again
