December 2023 by Wendy Lewis
It's local and friendly
January 2023 by Mary lsaac
Love it
January 2023 by Leo Fire
Just had a poor customer service experience at monks road CO OP. The lad who served me didnt communicate very well and just processed the transaction how he wanted I left feeling disappointed and made to feel like it was my issue because of his lack of communication. Basically gave him some shopping to pay for then asked him to check lotto tickets 1 was a winner I wanted the cash and wanted to use dividend card to pay for the shopping. He just used to winnings for it instead and gave me change which I told him I didnt want to use the winnings to pay for the shopping he just shrugged and didnt offer to rectify this, he also lost my lotto ticket which I wanted to keep out of interest to see what the numbers were now I'll never know as he couldn't find it. He didnt scan my dividend either for the points on the shopping which I save up all year round so those points are lost, I asked for receipt so I could get points but he couldn't find receipt on till either so I walked out. I also wanted a scratch card but felt rushed because of his mistakes and because I expressed my annoyance he gave me attitude to the request that I hadn't finished . Went in there in a good mood came out fuming. I often find if you give them at the till more than 1 task at a time they struggle and make mistakes and it makes me feel I'm being a tricky customer
January 2023 by Denise Mulholland
Yes I like it here staff are always willing to help and they are friendly it is a good place to shop and the produce is good.
December 2022 by David Bradley
Shop was well laid out. First time ever been in this shop,so of course couldn't find anything, a shop assistant took me to two different places cos I really couldn't find these two items, despite one been about 4 foot from where I was standing. Would use again
September 2022 by A
Just wanted to say there was a woman working here the other day that was really helpful and lovely, didn't catch her name but she had glasses and made my friend's day thank you ?
August 2022 by Alex Nicholls
Just wanted to say there was a woman working here the other day that was really helpful and lovely, didn't catch her name but she had glasses and made my friend's day thank you ?
July 2022 by Sadie Ralph
Good selection of produce. Convenient opening hours.
July 2022 by Allen Shan
Be sure to ask for a receipt?they will overcharge you.
July 2022 by Poppy Brown (Hannah)
Good local shop, usually well stocked.
April 2022 by Lee Johnson
Staff always very friendly & have to deal with tough situations daily. Often get a bad reputation however do their job with a smile and never complain
April 2022 by Hannah Brown
Good local shop, usually well stocked.
February 2022 by Dave Warwicker
Impossible to fault. A nice manager - who goes the extra mile. Nice staff. When I left my wallet their I knew it was safe. Nice shop :-)
January 2022 by J W
Staff talking to each other on headsets whilst serving seems unprofessional, and unclear deals on items.
January 2022 by RL COMIC
Most members of staff are very polite and welcoming. They are also sticking to social distancing measure. Would recommend.
