September 2023 by Dave Baverstock
Having had a complete nightmare with their help line on the phone, I thought a visit branch in order. Expecting the worst, I went ready for an argument. However, I was wrong. The in branch customer service was outstanding
August 2023 by mike sand
Staff is helpfull, just as customer dont wont to engage in their lgbt agenda spread all over. One street above NatWest nothing to do with it...
May 2023 by Paul Denholm
Great service from Emma, nothing was too much trouble. Thank you!
February 2023 by Natsuki
Wanted to open an account with HSBC for my daughter..we have different family members with the branch so thought we would try with them. The lady who allegedly opens the bank accounts on 2 separate occasions seemed adamant she didn't want us opening an account for some strange reason. .told me to go elsewhere too... its very off way of trying to get customers or not as the case may be
July 2021 by Sonia Luff
Not all if us live/work in town and not all of us have a post office in the village where we live. I've been unable to pay cash/cheques into the bank as it's not open at weekends. Guess i'll be closing my account and going to the Yorkshire bank which hasn't reduced it's operating hours all through this pandemic.
July 2021 by J W
My HSBC accounts have been less straightforward to manage than with other banks, and I have been surprised with unexpected charges.
September 2020 by Jason Wiggin
My god, pathetic bank. Go elsewhere.
September 2020 by Ady
Helpfully staff
September 2019 by Katie Chapman
I drove 20 miles to my nearest bank today to pay some money into a business account. The lady on the help desk was so rude. I asked to pay in some money which had a few coins but they dont take any change on a Saturday. She never even asked if I had something else to pay in. Why would a bank not take money? Very unhelpful and very rude. If this is the attitude and manner in banks then no wonder banks are closing.
November 2018 by Umnger
Went in to help my friend reverse a fradulent transaction and the customer service representative was quite rude during the exchange. She did assist in reversing it however she was quite blunt and dismissive, not helpful during a stressful event such as this.
June 2018 by Subha Koley
Very frank and helpful staff. The environment is very nice and friendly.
May 2018 by Micheala Gough Radonich
Lovely staff, helped me out even though they were closing in 1 minute! Thank you HSBC Lincoln, really appreciate it!
May 2016 by Thomas Hynes
Ideal location for Lincoln. The staff are always friendly and informative.
