August 2023 by Rick Bicker
My dad went to this store other day and got told by the manager his payment didnt go through even though the card machine said his transaction was approved even his banking app said it was taken out of his account yet manager was adamant the payment didn't go through and wanting my dad to pay twice for something he already paid for.
April 2023 by monica brown
I have used McColl's for a number of years but this last few months it has gone down hill . Two members off staff are lovley that is Sally and Michelle but the rest I find quite rude especially the manager . He refused to check my lottery on good Friday at 1 pm because he had just empty his till and if I had won wouldn't have money to give me back . It was his manner in which he said it . Then yesterday went in at 5pm to check lottery and was told by a dark hair lady we don't check lottery on Mondays because we don't take a lot of money on Mondays so we wouldn't be able to give you any winning if you win I would have to have goods to the value. What a joke no wounder people don't want to shop there when you have staff like that .
March 2023 by Amiee Walker
Absolutely awful! Don't bother trying to get your newspapers delivered! Paying for a service that is so inconsistent that its pointless, staff never answer the phone! They say they can't answer if theirs only 1 member of staff but I physically watched two members of staff ignore the phone when we tried ringing. Disgusting service.
February 2023 by Rob Storey
Highly not recommended rude staff that threaten customers will NOT be useing this shop again !!!!
October 2022 by Beccy Truman
Do not even bother making a journey to drop off parcels at this store!! Every single time I?ve been to this store there?s been an issue, either the ?printer isn?t working? and this time ?I?ve taken too many parcels today? absolute waste of time. Won?t be going here ever again. Customer service is non existent by the bloke on the counter. Disgusted.
October 2022 by MLJJ Lyrics
Second time I?ve been here to send a parcel and been told there is no room in the bag. Been told to ?pop? back tomorrow or the next day like I?ve got all the time in the world.
August 2022 by Shane Gale
Collect+......don't bother. No signal for the scanner, no room in the bag, staff making comments that leaves me feeling like using the Collect+ service here is an inconvenience to them. Okay I won't from now on.
January 2022 by BACON BITS
Please please please bring back Terry, new staff members are absolutely terrible. Young Asian lad with snot all up the sleeves of his top who moves at a snails pace. Tall lad with glasses is just rude and awkward and the other one is a waste of space as well. Feel bad for the women that still work there. Won?t be going here anymore
September 2020 by Vicky Turczyn
I appreciate the current situation with covid 19 but this is the second time I have visited this store now when a member of staff a young male with glasses on I asked if it is OK to come in and he said in and out and hurry and he was rude like this last time it upset my disabled daughter they is no need to be like that
May 2017 by Colin Bodger
Great little shop for sweets, ice creams, newspapers, magazines and cigarettes
