June 2023 by Robert Gott
Very good serviceVery friendly staff keep the high street banks open!!!!!!!!A customer over 40 years
May 2023 by Jane Cook
Being a wheelchair user the bank is very accessible with a lift to get you into the bank. The staff are always very approachable and helpful if you have any difficulties operating while in the bank. Topmarks
March 2023 by Ed Macalister-Smith
Why can't the score be zero? Dreadful, dreadful bank. My mother has banked here for 60+ years, and there is no customer service that recognises her particular needs . Appalling. Don't touch with a bargepole.
October 2022 by Fish Studies
Interior is nic, plenty of terminals for quick cash deposits and staff are friendly and attentive.
August 2022 by Katherine Smith
My husband and I have been customers with NatWest for over 9 years and have always have a brilliant experience with the bank. We recently went into the NatWest bank on the High Street in Lincoln and had a consultation with Ryan Lowbridge. He was absolutely fantastic, and helped us to set up life insurance, a new business account for my husband, change our address and advise us on setting up accounts for our children all in the same appointment. He was extremely helpful, patient and friendly and we were really happy with the service. We hadn't made an appointment previously but got seen straight away and all of the staff were really helpful. We have since been sent a lovely gift from Ryan and the team at NatWest which was so kind and thoughtful! Thank you for such a brilliant experience with your bank, we will be lifelong customers.
July 2022 by Neil Watson
Good service.
July 2021 by Abbey Roberts
Best bank
July 2021 by Andy Shaw
No longer do counter service on a Saturday so couldn't withdraw the car to buy a second hand car. Slightly frustrating. All gearing up for the closing down of banks. Would have thought the staff who worked there would be more concerned at their jobs being on the line.
September 2020 by Phil Staples
Just done my weekly trip to Lincoln from Newark, popped into our friendly Nat west and was welcomed by Di in?customer service just reminded me why we bank thereLovely smile thanks DiPhil and Helen
July 2020 by Tillie Lambert-Troughton
Hideous customer service! Never been questioned before over insignificant matters. I work in the industry so knew the process, however the women capable of making me feel this had the audacity to question my position. Ignorant!
April 2019 by Brian Alford
Very helpful staff, comfortable waiting area. # Then I went to the Mint Lane Community Centre for lunch & some Grocery shopping.
October 2018 by Shaktijit Dave
Hugely disappointed. Opened a joint Rewards application and we came into this branch to submit our IDs/signed letter etc. Was told everything would be fine. Guess what....... 3 weeks......... later no comms nothing.............the branch messed up! nothing received by applications team. Wasted our time. We pray our photo documents are not still sitting on someone's desk or the coffee room!
September 2018 by Menu
didn't wait long on a saturday was in and out in 5 minutes only needed card ordered
July 2018 by Stefan Bradford
didn't wait long on a saturday was in and out in 5 minutes only needed card ordered
July 2018 by Flicks Target
didn't wait long on a saturday was in and out in 5 minutes only needed card ordered
