November 2023 by Pratap Godhaniya
We had took it over now.. people of Lincoln.visit once you will have nicely positive response with smiley faces ?
October 2023 by Shelbie
Finally open and is now being run by really lovely friendly people. Was a pleasure going in there after the rude people who worked there before
October 2023 by jeremy owen
Always been perfect and felt like I am welcome great team
September 2023 by Christine West
A parcel waiting for my collection on Friday 15th but at 15.30 the shutters were down. Ok I went Saturday 10am shutters still down. Amazingly annoying that my parcel is in there and I can't get it!! More annoying that online it states they are open until 5.30pm!!
September 2023 by Phil Dunkley
As another person has said, they've been closed since Friday, I've tried to collect a parcel from the Oval Post Office three times now, and the shutters have been down when they should have been open!!! There's nothing on the shutters to tell people what's going on or when they'll reopen, terrible service!
August 2023 by Thaila Graham
Never normally read reviews before visiting somewhere as people only tend to point out the bad in places, and this is a prime example. The staff here go above and beyond to help out their customers and i cannot fault them for that.Being in the store Tuesday afternoon, i saw the verbal abuse that staff get, for something simple as asking someone to move a bike that?s blocking the exit so that wheelchair users or people with pushchairs are still able to get into the store.The staff have to put up with their fair share of nasty customers, and they have every right to defend themselves, and they don?t have to put up with being spoken to like dirt (the way they do by some customers).The customer is not always right, and they are human beings who deserve to be treated with a little bit of respect.
August 2023 by Claire Crane
An extremely rude member of staff was working there at 845am on 16th August. She was so miserable and moody I actually mentioned how she never looks happy, light heartened and she let rip at me. I ended up saying how I've noticed before she's rude to people and she told me if you don't like it don't come back!The other day she made me wait whilst she was on the phone to someone and today she wanted me to wait whilst she messed about behind the counter doing things other staff at other post offices do in-between customers.Just so rude.
June 2023 by Will Nickell
During the 2022/23 Christmas break I needed to renew my driving licence and decided to use the service at the Post Office. The Oval was my nearest one.When I told the staff what I wanted to do, I was asked if I had my photos with me. I said no and they directed me to go to Waitrose for passport photos.Returning about 10 mins later, I explained I now had the photos and received a blank look. I was then told that the Post Office system for driving licence renewals was down, so I'd to take a form and post it off. I explicitly asked if this affected the whole country and was told it did.Not wanting my renewal to be affected by the Christmas post, I decided to take my chances and drove straight to the North Hykeham Post Office. I explained that I had been told the system was down by another Post Office, but the staff at North Hykeham assured me that it was not and were even able to guess that I had come from The Oval, suggesting such dishonesty from The Oval team is far from rare. The renewal was sorted within about 10 minutes.The inconvenience of having to go to another Post Office is one thing, but the dishonesty from an organisation responsible for financial transactions is highly concerning. Furthermore, if this Post Office doesn't want to deal with a particular service, they should have the decency to remove it from their service menu, rather than waste the time of their (potential) customers.
April 2023 by English TitanJB
Main website says it's open Google says it should be open it's not open. No plans for today for it to be open. They are holding my parcel inside there with no access to it. The storeys I have heard about the staff here from people I know are appalling. Personally think that they need to do a staff restructure here.
April 2023 by Daniel Ball
I visited this branch for the first time today as I needed to withdraw some money, I queued a safe two metre distance from the elderly couple in front of me only to be told by a member of staff 'I need to move over there' I did this. Then I was told by another 'you need to move back, I need to be there'. I did this but was shocked at how blunt and rude they came across. The lady next to me in the queue was disgusted and muttered the staff had no manors. To which we were both told to get out if we don't like it. I agreed with the lady and said they were rude. We were then told we were banned from the store and to get out. I can honestly say I have never been treated so poorly in my entire life. I work for the ambulance service, and at the time of my visit was in uniform on my 30 minute break. I wanted the money to buy my lunch from the chip shop next door because of this I had to go elsewhere! Disgusting service.
February 2023 by Paul Townhill
The rudest management I've come across! Not used too being spoken too like a dog . Need too learn customer service
February 2023 by F Hanson
What?s the point in saying your post office is open online, when your shop is shut??
December 2022 by L M
disgusting staff working there. many times I encounter rudeness there, they raise their voice at me. there the invincibles work and still work. I don't understand how people like that can be allowed to work with people. It was my last visit,never again!
November 2022 by Amiee Walker
Super friendly customer service every time! Go above and beyond to help a customer, also.. amazing sweet section! My kids love it! Keep doing an amazing job guys!
November 2022 by Maria Bailey
What lovely ladies in this post office.Always very helpful
