October 2023 by suzanne hunter
Super fast, friendly and efficient service today. 9 Oct 2023.
March 2023 by Ruth T-J
My 5 stars go fully and wholeheartedly to the young lady who helped me with my paperwork just now ~ she absolutely went above and beyond and helped me sort out, what I'd found to be a difficult situation. I turned up in an absolute state, literally minutes before the PO was about to close. Her calm demeanour calmed me, she helped me with the form (I was in such a state, I could hardly write!) But we did it, everything was sorted and she was so lovely she absolutely has to be recognised, so Thank you so much, you helped me immensely, I really appreciated your help.
December 2022 by Rachel Horton
Useless, they are meant to close at 5:30pm but close early. I turned up at 5:28pm to collect a click and collect parcel and the closed signs were on, the girl had cashed up and refused to serve me. Terrible customer service!!
November 2022 by Sian Spaight
Went to exchange left over currency I got via the post office delivery to home service only to be told I couldn?t as they only exchange currency got direct from them. Have done it there several times before and post office site says they should do it there.
April 2022 by mark applewhite
The Post office staff are very friendly, helpful and informative. Despite ringing at lunchtime they answered the phone swiftly and took the time to explain a particular application process to me. Thank you Gina
November 2021 by Fox Cat
Apsolutely unhelpful lady there. Charged teice fot postage. Very unhelpful. Should NOT be working in customer service job. No etiqyette or customer service skills at all. What a cow
October 2021 by Robbie Shaw
The staff who work on the desk at the post office are lovely and extremely helpful as are the staff which work in the main shop ,clearly speaks volumes as to what kind of egotistical dunce would leave a 1 star review ?
September 2020 by Kevin Beardsworth
Who stacks cakes on their side so all the fillings fall off ? The Co-op in Saxilby, that's who. Dam you gravity, you win again.
April 2019 by James Gull
Extremely rude staff as other reviews on here have mentioned.
December 2018 by Sarah Plumb
Absolutely no help whatsoever from very unpleasant staff. I had been in a couple days previous and gotten a pd2 form, went in today for another as I made a mistake on the form and it was needed urgently. Had to wait approx 5 mins for another colleague as the first one did not know of such a form. New worker comes out, states theyâ??ve never had those forms, that Iâ??m mistaken and forced other forms onto me (that I did not need). Saxilby PO offers check and send service, and it explicitly states that these post offices have this specific form. I showed this to the employee and she had no response. Wasted my time and she clearly did not know what she was on about. Rather than apologising for not knowing, she argued which came off so unprofessional. Never using this branch again, would give no stars if possible.
May 2018 by Bill Gates
Very unpleasant staff depending on how local you are.
Tried to return a parcel to Asda using the correct postage label as stated on the Asda website, but was told I needed a different returns label which is not true.
It clearly states on the Asda website:
Make sure you include the returns note and place the sticky label on the outside of the package.
Asda & George Online
Returns Department
Clipper Logistics
Unit 2 Boughton
Boughton
Newark
NG22 9LD
Return to any Post Office
March 2018 by Laine Luxa
Sadly is not operating as a Post office.
September 2017 by Daryl Rogers
very friendly & helpful post office , hope this one doesn't close , 10 times better than the one on the Birchwood shopping centre in Lincoln. Unfortunately, since my original review this post office has now been closed which is a great shame for the people of Saxilby and indeed many others like me who used it because of the woeful post office on the birch wood
July 2017 by Marie Lowe
The Post office has moved to the Co op premises which I find much easier for parking. I had excellent efficient customer services today when I went to collect some Euros.
September 2016 by King Harris Grammar School
Good post office
