September 2023 by Annie G
Arrived at 0730 after dropping car off for service. Staff opening doors and advised only putting stock out opening officially at 0800. Took the time to show where the cafe was and how we could view our little dog if decided to eat in - though outside lovely alternative . When opened and ordering breakfast staff were very personable and efficient . A credit to the organisation and great coffee and breakfast .
April 2023 by ALD51_12
The cafe is a great place we enjoy, either mid or post shopping! The staff are very friendly, tables are efficiently cleared and cleaned and there is a wide range of food options from toasties and cakes to larger dishes. Lovely, comfy setting too, highly recommended.
February 2023 by Mum402013
Ridiculously slow I ordered a tea cake which sat on the side for ten minutes while I had my coffee. When I questioned why it was still sat there waiting to be toasted they said it would be another 15 minutes! 25 minutes for a tea cake by which time the coffee would be gone or cold. This has the potential to be a good cafe as it is set out lovely but someone needs to work on the logistics. Felt quite sorry for all the OAPs queuing to order then queuing for their drink. Plus if there?s going to be a delay inform at the point of ordering to enable the customer to make a different choice. Not good.
January 2023 by kazzadavenport
Had a delicious bowl of porridge with blueberries & a coconut latte - currently on promotion with my Waitrose card at £4.00. Not only is this excellent value but it is a lovely place to start the day! The staff are always friendly & cheerful, the tables are always promptly cleaned and nothing is too much trouble. Sometimes the service can be a little slow but this is probably down to the indecisiveness of the customer! There is a trolley park so you can break off from your shopping, clean toilets & outside seating if you prefer. The Waitrose cafe is a hidden gem which is well worth a visit!!
October 2022 by Sue F
Often go here for coffee/Cake or lunch. Always find it good. Food always nice and staff very friendly and helpful..
September 2022 by LesleyBR60
I met a friend at the cafe at 11.00 a.m. for a hot drink and cake. It was a very strange set up as mugs were collected from the wall. My original one was dirty so had to be exchanged. Self serve cakes. This was easy and a good selection. Of the payment points only one was open, and eventually there was a queue of a dozen people waiting. I commented on this but it made no difference and the other payment point remained closed. A positive is that they serve tea in pots, which was good for me. On the downside they struggled to serve my friend an oat milk cappuchino and she had to go back for it after dairy being served by mistake. I definitely won't risk ordering a hot meal but might try tea and cake again as choice nearby is limited. My friend said she won't return.
April 2022 by U2128VT
I ordered a bacon roll as a treat to myself having recovered from covid . When it arrived it consisted of a large ciabatta roll with3 half slices of streaky bacon on it . I queried it on the Waitrose complaints section and have been advised that they changed from 2 slices of back bacon to this , it is certainly not good value for money at£ 3.75 . The quality of greggs is much better at half the price including coffee. I don?t mind paying more for good quality but this was appalling . Come on Waitrose you can do better than this ,,,
March 2022 by lizpA2373EH
I popped in for lunch and ordered a bowl of soup. When the buzzer went off I went go collect it from the counter, as asked, and found that it was just that - a bowl of soup - but with no bread or butter. I asked the server where they were, and she told me that I should have ordered them as they were optional and I'd have to pay extra. I remarked that it was the first time I'd ever ordered soup that didn't include bread and she just shrugged and said "I know!" ?
November 2021 by Eddie C
I would have thought that Waitrose could do better and offer an experience worth visiting for. I found the service so slow i nearly fell asleep standing up. There are numerous drinks dispensers and one person going at a snails pace serving drinks. When my drink finally arrived I took it to a table only to find no spoon so I went to get one out the tray which was empty. I joined the queue again and waited to ask for a spoon. When my turn came dispite numerous staff I was then ignored and just left standing. Another customer gave me her spoon but by the time I got back to my table my drink was luke warm and tasted very weak. so I just left never to return again.
September 2021 by Janey G
Shame cafe had little selection of cakes and sandwiches this lunchtime. Tables clean and well spaced. Great coffee.
September 2021 by Isabel Cook
So clean and tidy. Friendly and helpful staff
September 2021 by Peter Thomas
Excellent Waitrose friendly staff with good array of products. Well located with plenty of parking.
September 2021 by Darryl Leaning
Well stocked store with good products \\u0026 really helpful staff
August 2021 by James McLaughlan
1st visit. Went specially as nearest Waitrose to me. Store is large with wide aisles and all goods are well sign posted. All staff are helpful and the store carries a full range. Plenty of parking. Put it this way I got everything I set out to get. All excellent quality too. Also, contrary to popular belief the value for money was pretty good as well
July 2021 by Q2057BCcarolt
I would have though Waitrose of all places would cater for different diets. The Lincoln shop has a new larger cafe, Mum & I decided to go after shopping in store. No hot food it said, fare enough we are carb free so looking for a salad. Apparently that is classed as hot food & not available. So I asked what was available with low carbs, "toasted sandwiches " was the answer!!!!! Needless to say we will not be dropping in again.
