April 2023 by Ronnie Millar
I went to collect a parcel this morning. Before I went I checked the internet listing for the office - it said the parcel office is open. When I arrived at the parcel office - the door opening times notice clearly indicated it is open. The door was locked and nobody answered. I rang the telephone number - automated recording said "We're closed!" What a mess of poor communication - leading to a complete waste of time and effort. Yet another indicator that as the Royal Mail prices go up, the quality of service goes down! Pathetic!
April 2023 by M S
Awful service.Why can't these jokers go on strike permanently and do us all a favour?
April 2022 by Kiat
Opening hours are reliable, but limited. In my experience, over the past 5 years, staff attend the desk promptly and are always helpful.
April 2022 by Penny TheCreater44
My parcel was taken somewhere and Simon who delivered it will not answer my call or texts. I?ve tried ringing the office and it just sends you round in circles. Why can?t someone answer the phone
January 2022 by Drakenfeld Overlord
As soon as I walk in I hear the person who serviced me on his phone clearly talking to family during work hours then get a passively agressive customer service who aren't willing to listen or help or even do their job, no wonder royal mail is struggling employing people who don't work or do their jobs absolutely useless.
April 2021 by Peter Damms
As soon as I walk in I hear the person who serviced me on his phone clearly talking to family during work hours then get a passively agressive customer service who aren't willing to listen or help or even do their job, no wonder royal mail is struggling employing people who don't work or do their jobs absolutely useless.
December 2020 by keith salvidge
After checking opening hours on the post office website I drove to Louth sorting office customer services which is 12 mile round trip from where I live, to collect a parcel, only to find a sellotaped picece of paper on the door with changes to their opening hours to a mere 2 hours, 7 to 9am (which are of course perfectly understandable). My wasted journey, and I'm sure others' too, would have been avoided if they had had the common sense to amend the hours on the website, and which would have taken seconds to do. Not impressed.
December 2020 by Jack
I have paid for 24hr delivery multiple times and the items that I am trying to send seem to sit in their office for more than 2 days. Not fair on me when the buyer is giving me bad ratings for the royal mails poor performance.
December 2020 by richard m-r-s
SAID THEY TRIED TO DELIVER LETTER NO ANSWER,LIES LIES LIES 5 DOGS, DOORBELL , MYSELF AND WIFE IN. NOT FIT FOR PURPOSE
November 2020 by Paul Robinson
Helpful friendly staff and extended seasonal opening hours
September 2020 by _-_-_-
The service here, courtesy of one rude imbecile who always seems to be there, is shocking. Additionally, they close at 2pm!
July 2019 by Karen Tracey
Went to collect parcel very nice staff
May 2019 by Katie Atkin
polite service
February 2019 by Martin Shelley
Post office delivery centre, what can you day about it. Maybe hours could fit better around normal working people.
December 2018 by Stephanie read
Closing 2pm is ridiculous!
