Completely useless- prescription never done weeks after I’ve ordered until I go in and ask. Waited 3 hours then pharmacist went home early for weekend so couldn’t get prescription.
November 2023
Very disappointing.Prescription submitted on 17/10.Tried to call on 25/10 to check status.Called 6 times.No answer. - not even voicemail.Finally got through and was told prescription would be ready in 2 days.I suspect that this is far below the service commitment that is in their contract with NHS.Prescription is for an... read full comment
October 2023
Dreadful - 10 days after ordering my prescription online, I get there and "We're just doing it now". When I did get my prescription it was incorrect and I was given the wrong medication - no acknowledgement by the staff that they got it wrong and what the consequences could have been had I not noticed. I was simply told... read full comment
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor.
We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.