January 2024 by Adele Kennedy
I Can highly recommend Andrea to book your next holiday. She was welcoming and went through all of our questions so we booked our fabulous anniversary cruise.
January 2024 by Kevin Wheatley
Sam was brilliant! I needed to arrange a trip to New York at short notice and didn't have a clue where to begin. I tried the internet but just got confused. In desperation I called in at TUI to see if they could help and Sam made all my stress disappear with her calm and efficient manner. She not only arranged everything I needed including items I hadn't even considered, she saved me a fortune against the prices I had been looking at on websites. On top of that she had loads of suggestions for sites to see in New York and how to make the most of the trip. I highly recommend using TUI and Sam in particular to make a stressful task a less daunting one.
December 2023 by Toyah Shaw
Booked my holiday with Andrea this morning. She was so helpful, nothing was too much. She made it so easy and made me so happy and excited to book!
December 2023 by Susan Edwards
We can't decide on our holiday yet but we were shown some wonderful options by Andrea. Andrea was very kind, patient and informative and we will definitely book with her when we are ready.
November 2023 by Mariusz Lewandowski
I had a lovely experience today with Samantha she was an amazing help and helped me with my holiday. Would like to say thank you to her being an amazing help.
November 2023 by Wendy Hewitt
Booked our wedding today at the scunthorpe store Got very well looked after by Tanya she was absolutely fantastic and helped answering all our questions and our minds at rest a big thank you to Tanya and all the girls we had a giggle ? ???
November 2023 by Susan Dempsey
Went into the Tui shop was greeted by a lovely lady called Tania. I wanted to book a cruise for our 30th wedding anniversary.Tania went above and beyond to find us a beautiful cruise. She has lots of knowledge about holidaying. Nothing was to much trouble she was very patient. Will definitely book again with Tania
October 2023 by Patricia Protheroe
Just booked for a last minute cruise in the scunthorpe Tui store. Tania couldn?t have been more friendly and helpful.She made the whole process a pleasure and will definitely be returning to book again for next year!
October 2023 by David Faulds
Today I attempted to exchange pounds for Euros. My card purchase of Euros using £100 wasn't authorised, yet the money was removed from my account. They wouldn't even get the manager to have a conversation with me. My bank told me to ask them to email their head office and Visa in order to remedy the situation within 2 working days. They initially refused to remedy the situation until my mother attended (I'm disabled). Andrea's is a cruel and dismissive person who doesn't treat the disabled with decency and respect.
October 2023 by morgan x
I came instore a few days ago to book my first holiday. Sam was extremely friendly and patient with us. She answered all questions we asked and even made us a lovely cup of tea ??
September 2023 by Maxine Brown (_missmkb)
Jess is an absolute asset to the company!We met Jess at our first visit to the TUI Scunthorpe branch & she was fantastic from start to finish, she understood all our requirements & she always goes above & beyond to ensure everything ticks our boxes!We?ve since booked another 3 trips with her & will continue to come back time & time again for this exact reason!
September 2023 by Shirley Rout
Excellent customer service from start to finish from Jessica. We were undecided where we wanted to go on our family holiday and Jessica helped us every step of the way. She went through various locations and hotels and was very patient with me when I kept changing my mind! She went above and beyond to make sure we were happy. We had a wonderful family holiday in Turkey and can not thank Jessica enough for helping us every step of the way. We will see you again soon.
August 2023 by Emma North
I visited TUI with my family to look at our first family hol with my 2 kids. Lovely staff and offered some fab options. Not pushy I didn't feel like I had to book asap. I felt they offered so many options and I could go away and think about them all. I don't visit town often but we make a special trip now to TUI fab advice and helpful. Staff. Thabk you
August 2023 by Kyle Soulby
I want to say thank you to tania for her professionalism and knowledge made booking my holiday a lot easier for me will definitely go with TUI again in the future.
August 2023 by chantelle middleton
Recently visited TUI Scunthorpe, Enquired about a holiday in Benidorm, Tania was very helpful and answered any enquiries that I needed help with, could not recommend more!! Will definitely be going back.
