We went into the shop to replace my Son's watch strap, the staff were very helpful, but unfortunately didn't have the equipment to do it, they did know someone who could and directed us to the place which wasn't far away. They were helpful as well but also couldn't do it, the watch is a Casio. Thankyou all for trying
Could not have asked for better customer service. The staff, particularly Toby, sorted a problem we had with my husband's watch. He couldn't have been more helpful even though the problem was with a third party and not Ernest Jones. Thank you , would definitely recommend you, lovely store and staff ....
Beautiful shop the manager was so helpful with his associate re my watch thankyou so much would recommend highly x