July 2023 by suzie gee
The phone number doesn't work. This is feedback for helping change. When someone wants to use the post office service always on lunch not available no notices no times given for when their not serving people. Been a few times had to find somewhere else. Wasted journey and very frustrating for many people wasting time and money driving . The people who work there are so lovely. 5star
April 2023 by Howard Paul
We went to collect an Amazon parcel today and the lad who served us who looked about 15 said we couldn?t have it as he had lost the scannerOffered to leave box with barcode on but blankly refusedIt?s not our fault they had lost there equipmentGave them a try after very poor service before makeoverNever use again !!!
January 2023 by Emma Spridgen (Spridge)
Unfortunately still completely unreliable. Walked up to post an important document and there was nobody available at the post office counter. Spar staff are friendly enough but couldn?t say when the person manning the counter would be back. Back to driving to Surfleet or Spalding again.
December 2022 by Rocky Waist
Very rude people, on many occasions! Also refuse to provide proof of post for an amazon return package. Serve shop customers ahead of the post office queue, when you were there before the shop customer. Understaffing (one person usually between PO and shop), saving them money, costing PO customers time spent in a long queue. Rudely tell you where you can stand and make you wait outside (in the PO queue) while they restock shelves in the shop.
October 2022 by Rudgey 82
Poor experience as usual. They clearly don't communicate with each other and treat customers like they are stupid. One day you queue outside the next you should have come inside. Today was no different. Empty shop, and told I should have queued. He wasn't doing anything and processed my package anyway. Whatever, worst post office in the spalding area.
July 2022 by Joanna mulraney
Unfortunately I've never had a good experience using this post office as the staff are so rude and confrontational, I just avoid using it like the plague.Sadly one of my missed parcels ended up being left there so my partner went to collect it on my behalf as the opening times online stated 09:00 - 13:00 & 14:00 - 17:00, (when I would be at work). My partner did not see the faded signs which stated he needed to wait in a shack outside so he went straight in, regardless of the fact rhat there was only one other customer inside they shouted at him for not waiting outside to which he apologised. They then rudely refused to give him the parcel even though the address on his ID matched that on the parcel.When my partner said he would come back tomorrow with more proof of ID but was confused because the address matched the one on the parcel, they gruffly told him they would be open until 21:00 and tried to make him seem stupid! They then got annoyed when my partner explained he didn't know as that was different to the opening times shown online!When I walked up after work to collect the parcel and waited outside (as they had shouted at my partner for not doing so), I was waiting for 7 minutes before a lady came to the door and rudely told me I was stupid for waiting outside as no one could see me and I'd be stood there all night! When I explained my partner had been shouted at earlier for not waiting she ignored me and started loudly gossiping about previous customers with another employee. I suppose I should be thankful that I did get my parcel in the end though!
July 2022 by Philip Bayston
Rude I've never had a friendly service, I avoid going in like the plauge but some times my missed parcels end up there.Today they were very dismissive of me because I didnt see the faded covid sign. Why would I wait in a bike shed when the shop is empty!?Didnt even get the parcel I went to collect because the surname was different even though we have a matching address
June 2022 by Louise Parfree
This post office is run by a very rude couple who insist on you still having to queue outside for covid restrictions even though all covid restrictions are now lifted. There was no one else in the post office or shop other than the couple who run the place but I was told to go outside and wait to be called in which I did.When challenged over how ridiculous the situation was as they weren't wearing masks if they wanted to be covid compliant they then refused to serve me.If I could give zero stars I would.
May 2022 by Beauty Junkie
The worst customer service of any post office I have ever visited. Avoid at all costs. They are very rude and tell you to leave the shop even though there is no queue, to wait outside, until they want to serve you. The woman is condescending and unhelpful. She scanned my ASOS parcel on 4 May and it never went back to ASOS and the tracking stated it had never left their shop! As it was a large parcel with 3 pairs of trainers she insisted I leave it on a pile in front of their counter with no security. Several phone calls to ASOS to get my money back. I will NEVER use this shop or Post Office again. Go to Spalding or Surfleet.
March 2022 by Toby Gough
This place is long overdue being closed down as it is harming the Post Office brand. I drive past them to go into Spalding now or just use the InPost lockers at Morrisons. Horrid people with manners and behaviour that have no place in a local village post office. Sarcastic and enjoy confrontation. I?m not sure they even like each other let alone the customers.
January 2022 by J?nis Kr?mi??
Went to pick up Parcel Force parcels and I was told to wait outside in 1°C while one person is getting served and whole store is empty.Refused to do so and I were refused the service and should never visit the place again.My parcels are getting sent back and have to wait extra days to sort this out.Extremely poor management and rude owner.
November 2021 by Andy Pandy
I never experienced such a rude family post office and shopping they are shockingly rude and time wasting takes them long to acknowledge your waiting and when you think y say hello just the eyes are stare at you like death
October 2021 by Kay Temple
Avoid this place at all costs unless you like being snapped at or spoken to rudely, by both the lady that runs the Post Office & her husband that sometimes sits behind the till.I've heard how alot of customers have been treated in the past!. Being shouted at in front of stunned customers for taking a 'free' voice newspaper from the counter or asking a question about postage to be snapped at & spoken down to as if you are a small child. I meet a number of people from Pinchbeck travelling like myself to be served by the lovely staff at Surfleet PO, everytime I go there.Such a shame it's not a pleasant experience at our local one! ???
September 2021 by Hemple Chris
This Post office is just awful, bad service terrible attitude.
August 2021 by Rynardt Spies
I don't think I've ever given a 1 star review of anything online in the past. However, probably one of the rudest people I've ever come across in my life works here. Terrible attitude towards me as well as customers in front of me in the queue. Avoid. They don't deserve your custom. And it's not 9ur fault he hates his job.