July 2023 by ronaq Khashad
Extremely Disappointing Experience at the Post OfficeMy recent visit to the local post office left me thoroughly disappointed and frustrated. From the moment I stepped through the door, I encountered an unwelcoming atmosphere that was far from what I expected.The service provided by the staff, particularly the blonde lady with short hair, was incredibly rude and unhelpful. Her demeanor was dismissive, making me feel like an inconvenience rather than a valued customer. It was evident that she lacked basic courtesy and customer service skills.Not only did she fail to address my concerns, but she also displayed an utter lack of professionalism. Her negative attitude and unwelcoming behavior created an uncomfortable environment for everyone present.As a customer, I believe it is important to be treated with respect and courtesy, regardless of the circumstances. Unfortunately, my encounter with this particular staff member fell far short of these expectations.I sincerely hope that the management of the post office takes notice of this review and addresses the need for improved customer service training. It is crucial that all employees, including the blonde lady with short hair, understand the importance of treating customers with kindness and respect.Overall, my experience at this post office was deeply unsatisfactory, primarily due to the rude and unwelcoming behavior of the mentioned staff member. I strongly advise others to consider alternative options until there is a noticeable improvement in customer service quality.
July 2023 by Raffi Khashad
I had recently visited this post office to pick up a parcel of mine and was very disappointed by the staff this place has hired. An elderly woman with blonde hair which works at the post office section was nothing but impolite towards me and was give a lot of attitude towards me when I simply wanted to go in and come out with my parcel. She was very inconsiderate throwing my parcel around on the scales when there was clearly a fragile sticker attached to the front. As well as this she was saying a lot of things towards me under her breath and when I asked her what she had said she simply said nothing. I would recommend you to not go and visit this post office unless you are trying to be disrespected
July 2023 by L MJ
I had an awful experience here, leaving feeling very unwelcome by the elderly women with short blonde hair who works here. I came here to post a parcel which had contents that were fragile inside. As soon as I walked into the store I greeted everyone but was greeted back with death glares, however I didn?t think anything of it. The woman in the post office section was busy sorting something out and kept me waiting for around seven minutes, again I didn?t think anything of it. I noticed that she was in a very bad mood and was complaining to her colleague about an issue with the weighing scales, in doing so, she was throwing and slamming my parcel on the counter and weighing scales in annoyance. I again did not say anything as I was trying to be considerate as I thought she was just having a bad day. I then asked the woman for some parcel tape to secure my label, i then got no reply from her. As I was about to leave the store, the woman barked at me saying that it was not her job to tape my label and that I could have held up a possible queue. There was however no queue or any customers that were waiting. I also had tape in my own car, so if she had just answered my question in the beginning I would have just gone to my car and got my own tape. Giving her the benefit of the doubt, though it is true it is not her job to fix my label, I actually did not ask her to do it, I would have done it myself. Furthermore, what is her job? Is it to be rude to customers, murmuring behind their backs, or is it to provide poor customer service?I will not step foot in this establishment, and I hope the woman can sort out her personal problems without bringing them to work.
April 2023 by Kat Garfoot
Great Village Shop. And useful post office!!
January 2023 by Mark UK
Really helpful, friendly lady on the post office counter.
January 2023 by east Coast
Really helpful, friendly lady on the post office counter.
April 2022 by 7??? ?????7
Friendly staff, good communication ? good location ? ?
July 2021 by Mill Martin
Very nice staff.
January 2019 by Jamie
A super little jewel in the little village of Moulton, just outside of Newmarket, friendly staff, they even have outside seating, sell coffee and rolls, so once you got your bacon roll and coffee you can overlook the green with a great view and watch the world go by, oh. And it's also a post office, as well, and has a nice selection of products at good prices
