Placed an order 23rd December and still no delivery.
Despite eventually raising a case number there has been no further communication from them despite me repeatedly emailing and now inboxing via messenger.
Went into store and they can’t help as it was an online order.
24 hours and I shall take matters further
January 2023
Shopped in-store today. They overcharged on one item and were quite rude when I pointed this out to them. They did correct their error, but when I checked my change outside the shop, I realised they had short changed me by £1 (my fault for not checking before). Its not the £1 short that bothers me, its the fact of how... read full comment
December 2022
Terrible experience. Placed order which never arrived and contacted The works on 3 occasions without success. Customer service did not care. They said that all they could do was contact the courier to see where the order was but that this would take another 48hrs! Asked if they could phone the courier and they said ‘no’.... read full comment
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