December 2023 by Charlotte Hawkins
Can?t speak of the coffee but the team in Nero just made my day- my car keys had broken and they leant me some tools to help out. I also over heard lovely customer interaction with others. Lovey!
December 2023 by James Parker
Went with friends for a coffee drinks were hardly warm and weren't very
November 2023 by Jim Grant
Toilets out of action. Poor
October 2023 by Wesley Sawkins
Mislabelled food (could have ended up eating meat), long queues, slow curt service (from the male, the female staff members were nice but the chap had an appalling attitude particularly over the confusing food labels), full of dogs (I'm a dog owner and love dogs but this was a bit much), flies and dirt, toilet out of order, coffee wasn't done well (hardly any foam). I fail to see what more this place can do wrong. I won't be returning even though I tend to love Nero.
August 2023 by CleaverL
We visited at around 230pm Sat Aug 19th and ordered 3 cake slices, 2 hot chocolates and a cappucino. While the drinks were tasty the service was extremely slow to the point the hot chocolates were lukewarm, not hot. Too long a queue to join to ask if they could do 2 more as the other drink, cappucino, would then have been cold. Lots of tables uncleared and the ones that were cleared were not wiped down well. The plush lesther seats were stained and lots of dust on the wooden rail trims. Then after all of that, the toilet, oh my word, it was just disgusting. It clearly had not been cleaned all day ( do staff even check it?!), it absolutely stank, pee on the floor and not just recent either, there were dried stains of pee too. Bits of toilet tissue over floor and the sink stained and dirty. If we had used the toilet first before ordering our drinks, we would not have stayed to order anything. It is only one toilet to be shared by all and that is fine, but with so many people using it, the staff have GOT to step up amd clean in there regularly. Manager of this store is clearly not keeping an eye on it all. Save your money and drink elsewhere.
June 2023 by Amber Thompson
Love this branch. I'm a regular visitor and they never disappoint.Staff are always friendly.Coffee is second to none.And the food .... ?Great value, great choice, great staff..what more could you want?Kid-friendliness: Absolutely kid friendly and plenty of room. And the all important toilet!Parking: Limited time parking available on Broad Street or meadows. Paid car parks nearest North Street or other side meadows.Dietary restrictions: I'm caffeine intolerant, so they offer decaff which is still delicious ?
June 2023 by Kate Thornton
Good coffee in pleasant surroundings.
May 2023 by Lewis L
Foods a little on the pricey side, but great coffee and staff always friendly
May 2023 by Debbie Tobolik
This is a lovely Cafe Nero and you can take your dog with you too.Staff amazing.
April 2023 by Lee Reynolds
Lovely coffee shop, friendly staff nice drinks and cakes
April 2023 by Katarzyna Banasiak-Flont
Kind and helpful staff, coffee is always great
March 2023 by Michael Addlesee
Excellent cake.
March 2023 by Hayley Peel
Place full of well behaved dogs wich was encouraging, went to buy a pupachino but was told my dog could only have it outside which defeated the object really. Didn't buy one I the end for my poor dog .I was told that it's because people had complained .I suggest that those people go to a coffee shop that doesn't allow dogs then .Never have I been to a dog friendly place that serves dog items but doesn't allow the dog to eat them .Ridiculous, won't be going back .Even the people without dogs thought it was stupid .
February 2023 by David Murray
Friendly atmosphere and nice coffee
February 2023 by Graham Giles
Lovely chocolate drink, best made with coconut milk to enhance the flavour with less calories if that's helpful.
