June 2023 by Google user
Went in to buy a watering can. Came out £80 lighter. Some really good bargains here
April 2023 by Jade Bowe
Always end up spending so much money here but I love it
April 2023 by Beccie Davey
Love B&M. This one is good. I've been to better but it's still amazing!
April 2023 by Jane Ovens
Go in for one thing & come out with a trolley load. Brilliant things at cheap prices
February 2023 by R H
God this place makes my skin crawl, unfortunately it also sells somethings that we want and use.
December 2022 by Sonia Lomax
I went in the other day there was no staff on the floor to help, most of the sweets had been opened an left, shelves were really untidy, get to the checkout only 2 tills on an it was quite busy when another member of staff came over they were chatting I mean seriously no customer service what's so ever was even more shocked when I hear them swearing, not sure if I want to go in there again, it's not like it used to be now it's full of kids that don't care
November 2022 by Social Charlie
Came in this evening to request a refund for a faulty item, I was served by a lovely lady called nic on the till who stated she would deduct the refund amount of my shopping but needed another staff member who could do it. A young man called Tom with blonde hair came and stated my item can?t be refunded even if it?s faulty as it?s been over 30 days and the items been used. I didn?t know you have 30 days when you buy non electrical items from b&m and if they break/or are faulty tuff luck they?ve got your money now so nothing you can do. Of course my item had been used twice as stated it was a painting roller they of-course get paint on and I would of needed to use it to know it?s faulty. Very poor customer service, he wasn?t helpful at all and even after I stated it?s faulty and it?s been 5 weeks and the other lady said it would be deducted of my shop he wasn?t prepared to do it as his manager ?Jenny? said it?s been used but if I had the box it would of been ok. Poor customer service and clearly the staff aren?t communicating as two said completely different things to me.
November 2022 by Robert Smith
Huge store. So many bargains. Lots of ideas for the festive season. Worth a visit
October 2022 by Juli Willis
I really don?t think that the staff at B&M Bromborough are happy in their work. I?ve just been in and dated to disturb a member of staff restocking gift bags for an item I?d looked for but couldn?t find. Begrudgingly she took me to the item said ?it?s there? without even stopping and left me. I still couldn?t see it but dared not to ask again and then at the till my items were ?chucked? ti the other end after scanning with not a please or a thank u in site. Come on B&M sort it out. Is good customer service s thing of the past ???
October 2022 by David Jones
Err.. some bargains. Some stuff is overpriced, some stuff is overpriced rubbish which just hurts the environment as it's destined for landfill fairly quickly.It's a pleasant enough place to wander about but make sure you've got an idea of prices other places charge because a fair amount of stuff isn't good value.
August 2022 by Brian Biggins
Staff were very friendly and helpful. Showed me where the "very useful storage boxes" were displayed. Indeed there was a wide selection of many types of storage boxes, through out the store. As a note (vu storage boxes) were cheaper than any where else. Thanks for all your help.
July 2022 by Lucy Jane Ashton
Love B&M always buy stuff I don't need ? lurpak isn't £7 yet woohoo
July 2022 by Kenneth Ndingindwayo
good shopping experince there. foind out they sell more products than i expected plus the food department has grown bigger somve lockdown. Friendly staff as well. always willing to help. love it
July 2022 by Den Mc
Bought a double egg chair from the Bromborough branch. Mike helped to carry it out to my car and tied it down securely. Nothing was to much trouble for him. He is a tremendous asset to your company and should be rewarded for his excellent customer service.
July 2022 by Marlon Reason
Good range of products. Nice staff. Plenty of parking. Good!!
