February 2024 by steve tully
Pretty useless really, just kids working in the shop. If you want new tyres or windscreen wiper blades then fine. Anything else go to a proper motor mechanic.
February 2024 by Fijo Cyriac
Didn't meet my expectation.Based on rating I took my car into this workshop, but disappointed.Engine warning light displayed on screen continuously for past few days. They diagnose the car and informed the issue verbally. Diagnostic amount cost me around £50. After diagnosing they told me they won't repair it in their workshop.Eventhough they didn't mentioned the issues in the bill summary or Invoice.
December 2023 by Geoffrey Jones
Was meant to put this up couple months ago be very weiry of this garage had service done here threw cinch care last year couldn't work out to start why car was going threw little bit more oil threw out the year than usual just after a fishing trip across the other side of country just not long after come back found big pool of oil under car and when had look only to find oil filter was un done because it hadn't been put on properly after service and was losing the oil from there until it came totally loose and if it had gone on motorway like that could if seriously damaged my engine thankfully cinch are allowing me go elsewhere now to get my services done properly now
December 2023 by Allan Hayman
I had 4 new tyres fitted costing £550. I noticed all 4 tyres were slowly losing pressure, some over say a mth but one losing 15psi a wk?. (None were losing pressure before it went in). I checked the worst one and found the leaks were all coming from the rim. After contacting halfords about this I was told they would not touch a rim in anyway as in sanding any imperfections out to help get the tyre to seal. I found this strange as all tyre fitting garages will do this no problem. So bear in mind if your rims are anything less than perfect I wouldn't take it to halfords as they'll happily fit them knowing there's a good chance they're not going to seal and then refuse to do anything about it. I have to say it's the last time I'll be using halfords for tyres ever again.
December 2023 by Tom
They couldn't figure out how to pop my van bonnet. Replaced the brakes but still getting dashboard messages about them. Didn't complete the service but still charged the lease company. Made up an excuse as to why I need to rebook and are now rejecting the service booking saying the van is too big. It wasn't too big the first time? It's a regular wheelbase! Very disappointing.
November 2023 by Dave Ainslie
Took my car for a MOT it failed but Halfords managed to remedy the fail on the same day I really appreciated it all being done in one day thanks ?
October 2023 by Thomas Gibbs
Worse garage I've ever had to deal with in my life. Firstly got a tyre change here which they doubled booked so I had to arrive half an hour early just so I could get it done. And on return my wheel was missing its dust cap which is absurd when I payed extra for a valve service. Secondly paid £26 for a adblue top up and book in for half 8 in the morning only to turn up for them to say they had no adblue in and I had to wait 3 hours for it. Customer service terrible and staff have no pride in there work. Avoid this place !
October 2023 by William Allwright
Don?t even want to give 1 star, Booked my car in for an mot and full service, failed on a tyre and emissions, I paid £740 for the mot and service, new tyre, a flush to get it through the emissions and the front pads and discs that they recommended I have done, I collect the car the next day after them telling me it?s still failed it?s mot on the emissions, I accept that but when I went to collect the car on the way home it starting banging underneath the car, took it back and they said it was something loose they hadn?t tightened properly, now you think this would stop here, nope when the car was handed to them on the Wednesday it had a full set of locking wheel nuts and the key, when I returned it Thursday it had 3 missing locking wheel nuts and no key I had drove it all the way home with 3 nuts missing and they damaged one of the alloys horrifically removing a nut, honestly it?s now Saturday and I still haven?t received the car back as I refused to collect it until all the locking wheel nuts had been replaced, worse service I have ever experienced and if this stops just one person going there and having trouble then this rant is worth it, I have complained cause it?s simply unfair but heard nothing back as to be expectedServices: Tires
September 2023 by C
Booked a clutch inspection offered on the website only to be called an hour later and informed "all because its on the website doesn't mean we do it"... We have been redirected to another Halfords in Ellesmere Port. Can you amend your website as this causes an inconvenience for your staff and customers...Just called Ellesmere port and they said they don't do clutches either and to go to the Chester branch...No not bothering with Chester as I assume they can't be bothered doing it either. What an absolute joke
August 2023 by Rob F
Service done but when I returned to have tyres changed they had not booked me in or ordered my new tyres so had to go elsewhere, not impressed!
August 2023 by Carl Howell
Regrettably, this establishment is no longer what it once was. Communication appears to be a recurring problem, leading to a significant decline in standards. The inconsistency in service is particularly frustrating; one might have a productive conversation with one staff member, only to encounter a completely ineffective outcome with another. The overall experience has been disappointing.Consider avoiding this one until the muppets has left...
August 2023 by Rob Fitzpatrick
Service done but when I returned to have tyres changed they had not booked me in or ordered my new tyres so had to go elsewhere, not impressed!
August 2023 by Paul Wood
Polite and prompt service, appointment time kept, and MOT retest rebooked with ease.
July 2023 by Emma Holcroft
Did my headlights super quick and didn't even charge me for the bulb cause they had a spare one!
July 2023 by Tinto George
Fast and reliable, have done major service and air con cleaning there, satisfied with the work
