August 2023 by Russ F
I have been waiting over 6 weeks for any kind of response from someone at this branch they do not communicate despite sending numerous messages. Last thing I want is to have to go visit this branchThey closed the Bromborough oneRubbish in every way possible dreadful service
August 2023 by Iron Chicken
I have been waiting over 6 weeks for any kind of response from someone at this branch they do not communicate despite sending numerous messages. Last thing I want is to have to go visit this branchThey closed the Bromborough oneRubbish in every way possible dreadful service
August 2023 by Cindy Wiehahn
I?m not sure if my review posted? As I said I am a BBT (born before tech) ? I received 10/10 service from the lovely Sam two weeks ago, who on approach immediately helped me and had the nothing is too much to ask attitude, I commend your example of Customer Service. Well done Sam a pleasure to have encountered you.
August 2023 by Dan Bonner
An inconvenient location, a large journey and then walk through precinct for banking facilities. Too many branches closed down
August 2023 by Tony David
Walked in today tried to ask a question I said excuse me I have a small question and I got a snotty reply about her being busy didn't catch a name but she had ginger hair medium sized women very rude how she come across to tell me she should be looked into to see if this is her first complaint a Smile doesn't cost a penny such a shame
April 2023 by Nish Ahmed
Good customer service from Max
February 2023 by John O'Hare
Staff friendly .. but HSBC lack of counter service and now branches is making me move to another bank .. seem to assume everyone wants or can even do mobile banking .. rubbish
January 2023 by Chad Magee
There are no cashiers, only one maybe two staff on, the cash in machine wouldn't accept new notes and damaged them when trying to enter. Absolutely dreadful machines and dreadful bank. Would advise against using them and especially this branch.
November 2022 by John Stevenson
Thanks to Christine & Maria today for going out of their way to help me out. Really made a difference
October 2022 by Colin Resd
Dreadful bank, only has machines no cashiers. The one member of staff I saw was clearly embarrassed at me not being able to put money into my 1st direct account. He was very pleasent though
October 2022 by T Boyle
The manager at this branch is shocking has no respect for public at all very rude didn?t want to help with anything just stood there and told me to do it my self whilst having a big grin on his face when questioned about not helping got threatened to have my account closed if I don?t hurry up and leave all for asking a question it has been reported avoid using this branch
August 2022 by Steve Mack
Useless bank go somewhere else
July 2022 by Piranha Plant
where are the humans
June 2022 by John (John the cap)
When I went plenty of staff to help you.
February 2022 by Rita Griffiths
Shockingly poor level of service at this branch. Staff haven't a clue - not their fault but HSBC's. Took me an hour to pay cash in with a single malfunctioning pay in machine and a queue of irate people that I was obliged to manage myself.
