February 2024 by Mike Dodd
Asked to see a pair of trainers, waited 10 mins whilst the staff chatted to one another, asked where they where.... Sat behind the desk for several minutes whilst they conversed.The had the brass neck to say, sorry about the wait, as an apology ill use my staff discount on some special wipe things, down from £16 to £8. Literally trying to sell to us off her own neglect.Not the first time I've been there and had completly uninterested staff.
January 2024 by LEVNZ YT
Awful worst staff going was waiting at the till for 20 minutes whilst they was looking for the trainers they had misplaced rather than bringing more out they continued looking to see where they had been put ended up giving up and just walked out
December 2023 by naomi hamblett
I lost my purse while in the store tried to ring them to see if it had been turned in an multiple time an got no answer on the phone
October 2023 by Rob Taylor
Great merchandise and amazing staff.
August 2023 by graham hampson
Everything they seem to sell is just gym wear now . We're the use to sell a good selection of clothes I've been in a few stores an nothing of interest anymore all the same clothes with different brands on them . Bit of a shame really . Tend to shop elsewhere now
May 2023 by ste mac
3 stars for me! Went in for some trainers for my daughter. Found the ones she wanted to so asked a member of staff for help.Fella on the dot with a scanner was very grumpy! He got another member of staff to get the shoes.This took 19 minutes! Way to long the store was dead!Fella came out with the shoes so she could try them on he was mega helpful indeed!I just thought the staff where very little customer service focused on there and couldn?t be bothered! Not the worse experience on the Croft but not the best! Time to improve!
May 2023 by Caroline Lawson
Whoever gave kerion the managers drop needs to reacess his ability to be a boss. When calling up to ask if trainers are instock, getting told they aren't, to then get told by another branch in fact they do. Rang them back up to be spoken to by kerion again that there there but in the back awaiting to be put out. Thought I'd pop by as live 30mins drive to be met by kerkon. Who while body language was cant be bothered. When asked can you least try, Anyone would Think I asked him to do more that what his job was. Literally within minutes of he finds the trainers that were so packed away on delivery.when I said that wasn't hard he refused to serve me . Eventually I got buy. This whole customer was shocking. There whole attitude to customers needs serious attention
April 2023 by Andrew Hess
Received great service from the young lad working on Saturday, helped with getting my kids kitted out, cheers
April 2023 by Carla Probert
Lovely staff, helpful, clean shop
February 2023 by Graeme Glover
Staff unhelpfull can't be arsed to help you. Only got 3 stars because it is not expensive . Customer service does count. Was made to feel they didn't want to be bothered by you . Not nice service .
January 2023 by Matthew Barker
Need More Xl Sizes In Stock All The Nicest Stuff Is Sold Out.
November 2022 by Daria Jankiewicz
I?m very dissatisfied with service in this shop ! They didn?t accept refund / exchange on faulty shoes ! They just do everything they can do to not give you , your hard earn money £115So rude lady on the till
November 2022 by Harvey
Great JD BURN class tonight with Lesley, fully appreciated the motivation thank you see you next time!
August 2022 by Emma Widger
Great service and attitude. Matched online price without question.Excellent.
July 2022 by Charlotte Knowles
Shout out to Ella and Becky for saving me today! Last minute gift for family needed that day and they made it happen! Becky went into the stock room and hunted for what I needed and found it! and Ella sorted out the till issues with prices to help me get the best deal. Thank you to you both! My sister is very happy with her new pink sliders!
