January 2024 by Keri Weston
Went in to put money in my account and saying it was £20 short which it wasn't so stole £20 of my Christmas money will never put money in here ever again. I am now moving my accounts over to a new bank will never bank with Lloyds again avoid this company
October 2023 by seham ahmed
Not recommend at bad customers service
February 2023 by dav
You are not happy to help honestly, I came 3 times to open bank account you talled members to bring paper from Support worker then I brought two times but you reject again, Even you don't want to talk with my support worker by phone.Really annoying .
May 2022 by Calvin NG
Very rubbish service, I suggest you to don't use this Bank
May 2022 by Wirral Wirral
systems were down but the staff were professional and calm. They went to each person in the queue to check what they needed and to let them know the situation. It was beyond busy, out of the door. But I managed to get sorted ? great team.
March 2022 by L HUGHES
systems were down but the staff were professional and calm. They went to each person in the queue to check what they needed and to let them know the situation. It was beyond busy, out of the door. But I managed to get sorted ? great team.
March 2022 by Tom Robinson
Shambles. Incredibly lazy staff, unwilling to help sort a problem and wanting you to ring around all different numbers instead of trying to help the situation themselves. Also very rude and stuck up. Complete contrast to customer service at other banks.
March 2022 by L Wirral
systems were down but the staff were professional and calm. They went to each person in the queue to check what they needed and to let them know the situation. It was beyond busy, out of the door. But I managed to get sorted ? great team.
February 2022 by Ejaz Zam
Very Rude and unfriendly staff members. especially on the counter. Probably why they are replacing them with machines.
August 2021 by Keith Moitt
Matt was an absolute legend, made the whole experience really easy. Credit to the branch
September 2020 by Kedharni Santhirapillai
Encountered a very rude and unfriendly lady. Disappointed
March 2019 by Karen Bruce
Transferred an account across to Lloyds from HSBC, really easy to do, and great customer service from Lloyds Birkenhead, especially from Kate who managed our switch. ð??
August 2018 by Shannon Carr
Rude staff won't be coming back
January 2017 by Alan Jones
Cash points inside and out. Helpful friendly staff
August 2016 by Rose Brown
dont think much of the bromborough branch had an appointment yesterday they said they called me to cancel i never got any call struggled to get there its awful since new ferry closed hard to get to birkenhead and bromborough as i am in a mobility scooter of course we dont count