October 2023 by Alison Hulse
Friendly helpful staff. Good selection of goods. Open convenient hours
October 2023 by Diane Goudie
Several times I have been in to post a parcel and they say they are full! It's annoying as I can't get an answer on the phone either to check they are taking any. So frustrating when I walk for 25 minutes to get there.
June 2022 by Cusco
Years ago, this shop was ok, well stocked etc. The manageress was friendly as were some of the staff. But then a surly bespectacled older woman started working there and that's when it went into decline. The whole experience of going there was always tinged with misery. The said woman even hit me on the chest once because I said how much change she owed me while she was faffing with the till and couldn't do the math. Lately, the younger staff there are just as depressing. Not even any eye contact or a simple "thanks". Is it just me or has Gen Z become a bunch of rude, entitled zombies?The shop itself looks tired, cramped but some shelves are empty. Overall one of those places you would only go to if you lived within a short walk? I can't think of any other reason to go!
August 2021 by J C
Just been to this shop. Full of cretins not wearing face coverings or keeping social distance. Owner couldn?t seem to care less. Disgusting.
August 2021 by Ahmed Elsayed
good place
October 2020 by LucasC-27
Meols is a small town, and mcolls is the only local shop for most people in meols. Now for over 6 months the shop randomly closes for 2-4 hours a day. This random days in the week maybe 4/5 times a week. Now most of us here are elderly and the shop is quite some distance on foot. The amount of talk and disappointment in the local area because of mcolls is so high. Ive had so many bad experiences and unnecessary trips to shop with covid. On my recent trip yesterday shut for ever 3 hours always at the most peak time. So again my gran eats after 1900. Today its been a very bad downfall of rain in mcolls. We get a 1 hour break many of local town rush to shops and again its shut for 3 hours. I really dont no what else do to the staff stugg there shoulders, really strong feeling for how your company treats its customers. We really need some new management here. Im sure there is many complaining about this
September 2020 by Mick Kenn
Horrible staff not friendly at all speak down to you and charge you more for stuff than the prices say... Only came here twice as working near would avoid
August 2020 by Andy Cybermat
I used to go here a fair bit but the lady who runs the place hasn?t cracked a smile in years. I avoid these days as much as poss, even driving past landican is more cheerful.
August 2016 by Angie Van Dyk
I am discusted that my daughter was refused service based on age. She was not wanting to purchase a government controled item, just a can of fizzy drink. When my daughter questioned the reason she was refused the assistant stated she had to be 14 to be served. This is clearly an examply of age discrimination as there is no such law. Oviously my daughter was upset and asked for a further explination as all the other shops in the local area have no such policy, or the other staff members in this shop. The woman could not offer an explination. My daughter staited she would not shop here again and went to leave. Unwilling to except that victums of discrimination oftern try to stand up for there rights and will not want to surport the offenders in anyway the assistant staited 'jesus that child'. This was clearly ment to be patrinising and to insult my daughter as this is a compleatly inapproprate way to speek to anyone of any age. We will not be using this shop again as long as this level of rudeness and discrimination is practiced by the staff.
January 2016 by Belle 2014
"Service with a smile"...clearly this isn't something they tell their staff! I have just used their collect + service and found the lady with glasses serving to be so surly and unhelpful. I didn't even bother getting the bread, milk and baby formula I needed. I do recall the last time I visited the store (again for their collect +) the young lady who served then was also quite unfriendly. Definitely returning my parcels elsewhere.
July 2015 by Bella Italia
"Service with a smile"...clearly this isn't something they tell their staff! I have just used their collect + service and found the lady with glasses serving to be so surly and unhelpful. I didn't even bother getting the bread, milk and baby formula I needed. I do recall the last time I visited the store (again for their collect +) the young lady who served then was also quite unfriendly. Definitely returning my parcels elsewhere.