February 2023 by KorallyBoy
Staff are friendly but uninformed. Desperately needed to send an important package to Asia, I was told 5 days using recorded delivery. Royal mail said this Post Office branch had given me false information in this case after I posted (plus the recorded delivery was lost in the UK although that's more likely Royal Mails fault)In hindsight should have used DHL but the 5 day thing was so wrong and the result of the package not arriving in time cost me a lot of money.
August 2022 by James Ellis
Always good service. Steve is a star, nothing is too much trouble for him.
January 2022 by Heidi Mellor
People very easily forget that this is the only Post Office for our large area. I've always found the staff to be friendly, helpful and always busy.
January 2022 by Torsten Belger
Been using this post office for many years. Cannot relate to the bad reviews here. I guess that some people just cannot ever be pleased, no matter what. Very friendly staff and never any issues.
November 2021 by Anthony Cunningham
If Royal Mail say a parcel is available to collect on a Sunday from here, they are lying or are inept. The post office is shut and you can not collect your parcel, however, they will gladly take your money to send a parcel. The lady behind the counter was friendly enough though.
August 2021 by George Eustice
We've been using this Post Office for years. Amazingly helpful staff who do a fantastic job, especially during the pandemic.Even when we moved and this wasn't our local anymore, we still use the Drop and Go service here and wouldn't go anywhere else.Top marks
August 2021 by Victoria Downie
Staff are helpful. If its raining take a coat or umbrella with you, due to social distances now you'll probably have to queue outside.
September 2019 by Paul Knight
It does the job. Bit of a wait! Only 2 people serving. 2 people in the back just talking.
May 2019 by Michelle Prinold
Polite, friendly and helpful staff - my post office of choice!
March 2019 by mark burgess
Poor service..went to get money changed to euros. Told me rate was bad and to try elsewhere, went to ask a question but got moved on as there was a small queue. No smile..not friendly. I work in customer service and that experience was very poor
January 2019 by Paul Bennett
Not been to this post office before, so searched for one near work and this was it. Read the reviews as I had time on my hands. Very worrying review regarding a really bad experience, Ncm I think. Anyhoo, had to send a large letter to the states, so I went in. Nice smile from the lady on the kiosk to start. To the back where the post ladies were and they were lovely. Mentioned the bad review and they were aware of it. Had a laugh about it. Sorted my letter out, took a pic of it for customer confidence and left. Just how a post office should be. Impressed. Ignore the bad review, its worthless. Paul.
January 2018 by One2One Driving school
Just been to Bromborough post office have to say fantastic service from the man who served me he went out of his way to help and did what I needed even though he didn't have to (as I'd made a mistake and come to the wrong branch! ) most helpful and great customer service
January 2018 by Ben NCM
I like to come to this post office whenever I start to feel over-confident or arrogant in my abilities and use the experience as a welcomed reality check.
Staff bring you down a peg or two by making you feel worthless and deliver the most hostile customer service I've found anywhere on the Wirral. If there is an opportunity for staff to leave you feeling stupid because you can't see the blinding obvious, then they will excel and not hesitate to lower your self-esteem levels.
Visit this post office for a reminder that life isn't all happy smiles and politeness. It's about suffering, despair and eventually, death.
June 2017 by Julie Ashworth
Go here if you want the staff to speak to you like you are something they just stepped in and charge what they like to post your parcels, avoid!
August 2016 by catherine
Poor customer service, depending on the server you get, some are OK and quite friendly but on a few occasions I have been treated rudely without reason.
