March 2024 by Stuart Mclean
Worst company to have to deal with as a customer, totally unreliable and say they have attrempted delivery when they haven't
January 2024 by Daniel
Impossible to ring, or resolve any problems without visiting, but very helpful once you are there.
December 2023 by christopher corker
Was little unfair previously as error was helped by incomplete address submitted by courts. But royal mail do fail consistently anyway so 1 star still suits
October 2023 by Stephen Conroy
They tried to deliver a parcel on Saturday, no one home left a card saying we deliver Monday, never turned up had to go 10 days later found my parcel sitting on a shelf
October 2023 by Geoffrey Jones
Had lots of stuff go missing now no mail for 2 weeks even letters am meant to of recieved from there own pension scheme are missing now and staff are arrogant when you go in there and nothing seems to be getting done about missing post
July 2023 by Lorna Heath
Terrible. Unorganised. Uncaring too.
July 2023 by Russell Goodenough
It would be nice to actually get some post. Still waiting for my wife?s birthday card to be delivered. Should have arrived 5th July. Her birthday was the 8th.
May 2023 by paul brammall
Could not get through on the phone after 23 minutes gave up ( national number ? ) also tried ringing local post office no answer finally got some help from a Canadian lady at Sorting office on the Durley Estate ( Prenton)
December 2022 by Koralla Prasad
Very nice humble staff
October 2022 by Charl Hawes
Royal Mail service is not what it used to be! Miss a delivery , go to the sorting office to find it?s only open 8-10 am and that?s it! No hope for working families, how are we meant to pick up at that time when most of us have school runs and work . Not helpful at all.Then try calling Royal Mail to re deliver, phone line is terrible , crackling noise and voice recognition that because of poor line doesn?t get what you say.Also why is there never a reference number left on these missed delivery cards?? Would make the whole experience a lot easier than having to call up!
October 2022 by Team Lonsdale
Nice people good service
June 2022 by Trevor Litherland
Excellent service. Staff very friendly and helpful. Still as friendly but the hours have changed. Not open as long.
May 2022 by Stephen McCann
As seen by many royal mail has been a great public service that we should be proud off . Privatisation did not help however I and other's believe its slowly getting back on course to provide its customer base with a better price, quality and service.
February 2022 by Chicachica Wahwah
I've always been a fan of The Royal Mail?a great National institution just like the fantastic & valuable NHS ??.And especially in these times of privatisation when there are so many other delivery ? companies around, I still feel that if my parcel or package ? is in the hands of the Royal Mail ???? then it's going to be safe & secure.So even when I miss a delivery of a ? at home, I know I'll recieve a card notifying me that it's waiting for collection down here at the Prenton Royal Mail depot ?.The only issues that I do have with this Prenton Post depot is the terrible lack of ? parking on this busy trading estate ? & the fact that there is no designated Car Park ?? for customers of the Royal Mail looking to pickup their parcels & packages like myself earlier today. And what makes this matter even worse is that this Prenton Mail depot is now only open for collections from 8am - 10am; this being the busiest of times in the morning for traffic ?? ?using the trading estate ?. And why The Royal Mail ? has shortened their collection time by 3 hour's I just don't know ?. Previously you could pick up ?'s until 1pm when the morning rush ???? hour had died down & roadside parking ? could somewhat be better found ?.
February 2022 by Lee Turner
The opening times are ridiculous for anyone that works.
