January 2024 by NIRAPP LTD
Very rude Staff. Especially the man near the counter. They never accept the subway points. They always say it is not working. They way they talk is also rude. I've been working in asthma since a year and every time I go they say the scanner is not working, even when we are ready to pay extra for extra toppings, they decline it very rudely.Dietary restrictions: Healthy
December 2023 by Chris Bennett
Never enough staff in this place. Waited 15 minutes in a queue of 3 people only to be told when I got to the front that they didn't have any meatballs. Surely that's a staple of their menu? As I'd waited so long anyway I waited on the meatballs to be warmed up. Staff seemed interested, rushing from one sandwich to the next and dealing with online orders. Of the two members of staff only one was making the sandwiches, the other was waiting by the till, not sure why because they can't take the money until the sandwich has been made. Don't blame the staff, blame the management.
November 2023 by S T
Friendly customer service today excellentorder on delivery roo 87Fresh sandwiches &presentation tooUse here before for lunch platters really nice team and helpfulThank you
July 2023 by Liz Trueman
Lovely
July 2023 by dream GAMER7
Worst service ever. When ever I go here the bar code never works. The staff here are very in ethical and leave professional aside they didn?t even know how to even treat a customer.If I were to rate this I wouldn?t rate this Eastham subway not more than 2/10.
May 2023 by ?
This particular subway on the Wirral was good. Some can be really bad.
April 2023 by Charlotte Bisset-Walsh
Sorry it came up as 1 star. Keep tapping on 5 and when submit shows up as 1. Apologies we love a family outing here and staff are lovely.
April 2023 by Beccie Davey
Friendly staff, always a table free.
March 2023 by Mona Lisa Dawn
Having placed an order through Uber Eats, 25/2/23 2pm, which included a pack of 12 MIXED cookies, as described in the online menu from Uber Eats, for them to all arrive as ?rainbow candy chip?, the least favourite flavour in our household, I contacted the shop to be told I could bring them back to the shop. As I explained that I was unable to, I did however ask if the shop could see that the Uber eats app menu offers a mixed box and explained that as an online customer there is no choice to change the flavours. The person on the phone said that my order read double choc and white chocolate with macadamia, of which I did not receive any. Eventually the person at the shop hung up after telling me that I would have to sort it with Uber eats. I am left wondering why the box was filled with one flavour instead of a mix, as I was not informed that they were the only type available during the course of conversation. My experience with Subway New Chester Road, Eastham, wasn?t very pleasant after speaking to the member of staff on the phone, I would not recommend them which is a shame because normally the service inside the shop is good, HOWEVER, I would recommend the UberEats delivery person and UberEats app which dealt with my query swiftly after sending a photo of the Rainbow cookies which have been passed onto a neighbour instead of the bin.
January 2023 by Sam Jones
Like other subways, just quieter.
November 2022 by ste mac
Popped in with my daughter for her tea!Super polite member of staff!Spot on!No issues at all!Thanks
October 2022 by Carol Hughes
Just like toSay well done just ring this store in eastham i had lovely chat with them so helpfulOver my order which they will make for me when my friend call in to pick up for meas I just come out of hospital so thank youCarol
October 2022 by k Kazol
This branch customer services very poor, i tried to use voucher dine for 2 but he charged me full price not happy at all.so there is no point using voucher. also their communication was extremely poor.
October 2022 by Tommy Wyke
Stood there for 20 mins waiting for my order to be taken and I was the only customer in the shop... eventually got my foot long and the meatballs were cold ...£8 in the bin
July 2022 by b h
one person serving one at a time and very slowly at that, during Friday lunch. one other person just watching him.
