February 2024 by Dee D
Have complained two times over being told to come back for prescriptions which were ordered seven days earlier. I have mobility issues that I use a walking aid for but still expected to come back later
February 2024 by hira khalid
Lady at pharmacy is the horrible kind.She told me to collect my medicines after 1.5 hours by saying that pharmacy is very busy when there were only 2 customers,1 was me and the other person.Anyway, when i went to collect i asked other girl to get medicines and she got them but again that lady said they are not ready while the girl was holding them in her hand.no wonder everyone would prefer going somewhere else even to get medicines.
October 2023 by tricia Shambles
This Store is dead .. the staff just look at you standing by a counter be it the pharmacy or the large unstaffed counter . The store is half empty I don?t know if they plan to close it down even the security guard in there is no more . The customer service is shocking unless your standing directly in front of the three staff working and two are the pharmacists your not going to get any assistance . I have decided to buy boots online and click and collect and will pick up whilst the store remains in the mons strand Bootle . Either invest and make the store a pleasant place to shop, out in more staff a lot more happier and self service tills or put it out of its misery .
October 2023 by alan roberts
Boots is boots. Stores looking very tired
May 2023 by Louise G
No staff to serve. Feel sorry for the pharmacy staff as they appear to be the only staff there
May 2023 by Campbell Murray
good prices on gift sets
May 2023 by Anthony Penman
Pleasant and friendly staff on the pharmacy
April 2023 by Helen Smith
Love boots for bits bobs and bargains
March 2023 by Mick Anderson
Boss staffDead friendly!!
February 2023 by B P
Tried to pick up an urgently needed prescription at16:50 hours this Saturday afternoon at this branch,only to be told they don?t dispense prescriptions onSaturday afternoons after 3pm as the pharmacist buggers off at 3pm !Am I right in assuming that the regular Boots staffin this store can?t be trusted to hand over to customerstheir little paper bags with their medication (I?m talking about the bags that have already been checked,authorised and signed for by this part-time pharmacist?To receive service like this from a long establishedcompany like Boots is p**s poor - there?s no otherphrase that covers it and I?m going to wind up thesecomments before I really let rip !Bp. ?
February 2023 by Google user
Tried to pick up an urgently needed prescription at\\n16:50 hours this Saturday afternoon at this branch,\\nonly to be told they don?t dispense prescriptions on\\nSaturday afternoons after 3pm as the pharmacist buggers off at 3pm !\\n\\nAm I right in assuming that the regular Boots staff\\nin this store can?t be trusted to hand over to customers\\ntheir little paper bags with their medication (I?m talking about the bags that have already been checked,\\nauthorised and signed for by this part-time pharmacist?\\n\\nTo receive service like this from a long established\\ncompany like Boots is p**s poor - there?s no other\\nphrase that covers it and I?m going to wind up these\\ncomments before I really let rip !\\n\\nBp. ?
December 2022 by lyn mawer
No staff!!. Due to staff shortage only pharmacy had staff. They were serving everyone.
November 2022 by jaimz w
Not my favourite shop and that's all I'll say
August 2022 by Hillary Wain
Excellent boots branch, clean very friendly staff. The pharmacy staff are all very friendly I also like that if you can't find something the staff don't just say it's down aisle whatever they come from behind the counter and take you to where you need to be. Would recommend this store. A+++++
August 2022 by Obianuju Elechi
items well displayed,you don't even need much help from shop assistants