December 2023 by corriene tiffin
Absolutely shocking service , my deaf 85 elderly Mother with heart conditions and unable to walk far missed her vital medication delivery due to being in shower and not hearing the delivery driver , they left a calling card I called to have it redelivered for her but they said no they don?t redeliver , I don?t live near to collect plus I work full time and won?t get there In time before they close , so how the hell are the elderly supposed to get their medication. The staff are not helpful in any way and don?t want to know - diabolical service.
November 2023 by Allan Joe Birch-Murphy
Only 1 star as i cant give none or - none. Appalling. There are no words to describe the poor, patronising service and the Rudeness of the staff.This was posted by Allan and NOT Joe.
July 2023 by Leanne Weston
Went to get a subscription for my 2 year old son, was told wasn?t ready to wait 15 minutes. No problem, they were fairly busy.40 minutes later asked about my prescription to be told they had non in stock.Then why not just tell me that? The woman was so rude about it, but I?ve wasted 40 minutes with my sick child waiting around for no reason.
April 2023 by Andrew Richardson
Consistently receive poor service from this store for a long time. I care for my disabled mother alongside full time work and we place her prescription in online to our doctor. Despite the chemist receiving the prescription 6 days ago, by their own admission, I called to find out why it wasn't delivered and was told they had no drivers. If I was made aware of this fact 6 days ago I could've made alternative arrangements with work to collect it. Asked if I could collect after work before they closed and called on the way to the store. Called me back to advise it won't be ready as it's in the machine that sorts and processes tablets. Asked what time they open the next day and was told "oh no it won't be ready then anyway, you're looking at midday at least". Instead I had to get an emergency prescription from another chemist as we ran out of important medicines. Prescriptions are never ready on time and some of the staff are just plain rude when you speak to them and blame everything else. Changed my address with them and had to go in twice as they still delivered medicines to our old address weeks later. Complained and just got a poor attempted apology from someone in head office. Not worth the health risk to go to this store anymore and will be going elsewhere.
June 2022 by Gary Morrissey
Need a thorough shake up. The service needs to be a lot better.
October 2021 by Kirsty Mciver
Brilliant chemist they?re experiencing a few staffing problems at the moment due to pandemic but continue to do their best to go above and beyond for patients. Especially Mark the pharmacist. Who will go out of his way to make sure people are seen to as soon as possible.
September 2021 by James Cross
Only got one star because I couldnt give none. Agree with most here in that if you can avoid this place then do so. Appalling customer service. Plenty of staff but try getting served they would rather stand about chatting to each other or they make themselves look busy when they're not. I'm lucky and can travel elsewhere but feel sorry for those who have no choice but to use this awful place. I'm editing from here having read some other comments of people who are happy with this chemist I'll just say they must be mistaken or been bribed because this is the worst chemist's with the worst staff EVER.
September 2021 by Robert O'Neill
I have used this chemist for years no real problems girls do their very best under a lot of pressure and some time unnecessary abuse.
September 2020 by Sean Crummey
I would hate to work there. The staff do their best they have no competition so all the customers Go there understaffed a lot but I like it go on there. Have not got the energy to walk today these or any other chemist
September 2020 by Ess Dee
Phoned at quarter past 11 to order. Got there at 2 to be told come back at 4.30. Go back at 5.30 to be told not done and too late. Disgraceful service
January 2018 by Michael Blundell
Nice helpful staff
January 2018 by Miss Terri Shopper
Mediocre
January 2018 by E Bokassa
Very slow service. If you have the misfortune to visit take your sleeping bag!
June 2016 by Louis Collins-Spear
Absolutely disgusting service and snotty vile manager. Will be moving chemists swiftly.
January 2016 by Thomas Garry
Insanely slow service
