October 2023 by I James
Absolutely disgraceful service . Will not tell you if your prescription is ready even whilst speaking with them on the phone as a human . Attitude is vile , these type of people are the reason computers will replace humans pretty soon as they can?t be bothered . Disgusting chemist , never again !! Prescription never ready , staff too busy chatting away about their personal lives with each other whilst you?re standing in a huge cue. Anyone who reviews it any different is clearly staff writing reviews or friends / family of the staff . It?s the worst chemist possible
October 2023 by jackie mcghee
Very good service and staff are lovely and very helpful
July 2023 by Clo
Unfortunately we have now all moved pharmacies as I am sick of waiting for my repeat prescription even after waiting a week before picking it up, getting a text saying it?s ready, and turning up and it?s never been ready for the past 2 years. Nice staff but clearly can?t handle the numbers if after a week prescriptions are still in a pile.
July 2023 by Sheila Fegan
This has got to be the best community chemist I've ever used staff always helpfull and polite and so caring
June 2023 by CPO
Unfortunately we have now all moved pharmacies as I am sick of waiting for my repeat prescription even after waiting a week before picking it up, getting a text saying it?s ready, and turning up and it?s never been ready for the past 2 years. Nice staff but clearly can?t handle the numbers if after a week prescriptions are still in a pile.
February 2023 by barb arrowsmith
Thank you for you very professional help today. I had a 111 Referral for emergency meds as I am away from home and run out of tablets.Although you didn't have 1 of the meds available you advised how to sort things out and I have now had my meds delivered to me from another lovely chemist.From the lady who took my first call and the pharmacist I spoke to I was so impressed with your kindness and service.Thanks again.Barbara Arrowsmith.
December 2022 by ken murdoch
Why get a text to say prescription ready and when you get there you have to wait
October 2022 by Pam Christie
Alexander?s is one of the nicest chemists I?ve been to.I went there this afternoon to pick up a prescription and ask about a flu injection. Vicky was happy to fit me and my husband in for our jabs. She also helped me fill in the forms on my phone when I was having trouble. She was really helpful, so thank you Vicky! Also I?d like to say thank you to Sarah. What a beautiful human being! She is always happy to help in any situation and the community are lucky to have her. Great shop, great staff!
October 2022 by Alan Tran
Having endured delays in Boots and their inability to get my medication, my prescription was sent here. Bear in mind I had to wait 20 mins in Boots just to pick up a prescription and be told they couldn?t obtain a specific item.Fast forward to Alexanders tonight. My prescription with the unavailable items in Boots was available ant they even said they would keep some in stock for me. Busy chemist but well impressed with the friendliness of the staff. All future prescriptions will be coming here rather than Boots. Well done Alexander?s. Well impressed
October 2022 by B Fab
Been there only few times and each time it's just soooooo frustrating. Lady's behind the tills are too busy with private conversations that customers are nuisances. Lady who served me only did the prescription bit and did not want to serve over the counter medicine, telling me she will do it later, which she didn't. She was telling me she knows what's on the prescription and when she finally checked she was wrong, then she argued with me that the medicine is the same, well it's not, and unless she takes both of them for years she would not know the difference, but my child knows as was taking it for years and each time it's different brand it feels different for my child. I found it extremely rude and arrogant, even the doctor knows there is a difference between brands, but she thinks she knows everything better and felt she had to put me down with her little knowledge. It's a horrible customer service. I won't use this pharmacy again and would definitely not recommend it to anyone.
October 2022 by Jan Matthews
Always helpful & friendly, nothing too much trouble, Sarah & Alex always happy to give time & advice. All staff do a great job of providing a great service.
June 2022 by pauline morris
Nicely laid out, bright and cheerful. Staff were helpful, all good.
February 2022 by Paul McGowan
Even though this a busy chemist the staff are always friendly and helpful, they will do their utmost to make sure your prescription is there for you. And because they are so efficient, you never seem to be waiting for long.
February 2022 by John Phythian
The staff are friendly and helpful. The pharmacist Sarah is very knowledgeable, and I feel in my experience goes 'above and beyond'. Definitely the best chemist in the area.
January 2022 by Lisa Jo
Excellent service, never disappointed in the last 20 years
