February 2024 by Ty McBride
Ex Employee Review:Excellent shop, everyone in there will happily cater to your needs. Huge range of brands and accessories for any cyclist.Cycle schemes are accepted so make shopping even more worthwhile.Workshop quality is top notch and Phil and Stu are very knowledgeable. Lead times and prices are very fair.On Saturdays Ant and Matt will look after your needs.Thank you Formby CyclesTy
October 2023 by Dwight Bottomley
Excellent bike shop, always help me out with some last minute repairs with quick turn around and great communication, essential for my sons downhill bike he races.
September 2023 by donnyo65
It is so hard to find decent cycle shops with good stock levels. For by cycles is one of those places. It?s a bit of a trek for me to get there but we?ll worth it to visit as they are well stocked, well laid out and helpful.
September 2023 by Simon Carrigan
Thanks again for expert advice and helpful support. Having bought from Formby Cycles for 20 plus years, I could not recommend highly enough, always friendly and extremely knowledgeable staff. Thanks, Simon
August 2023 by Angela Daniels
This was the email sent in June.I was about to post this on Google Review, but thought better to send it to you.If it was my business I'd want to know. I also think people should know too before they make a trip to buy from you. Looking at the google reviews, it looks like it's been a thing before.Staff are hard work. He wasn't rude, he just couldn't be arsed. Not sure which is worse.I visited the store on Thursday 29th June."I went in for information on getting an e-bike. Ready to spend £3/4K. While this isn't a considerable amount in the realm of e-bikes, it's still a substantial amount. I was there for 5 mins alone as there was no staff. When a member finally came down to make himself a cuppa, I had to go over.I asked the staff member about some information on a new e-bike. He huffed, puffed, and half-heartedly showed me bikes out of my price range. I pointed out a bike within my price range and explained what I wanted it for. I explained what my friends had, and he said, "You only want one because your friend has one" My response was so?I was told to go away and think about it. I've thought about it, and this is what I want. He was unwilling to size me up and again was told to go away and have a think and test ride some. I let him know I had and still was thinking I wanted this one in particular. We size you up off of what you've ridden before, I was told. Apparently I was either a small or medium - Ok, which is it?When you've decided to come back in and we'll size you up.At that point his cyclist buddy came in. He just said. Ok. Well, let me know. He fecked off over, made a coffee, and chatted with his buddies. I just stood there, quite confused about what had happened and what I witnessed, to be honest. He didn't even acknowledge me as I left as he was too busy, speaking to Rodger.Just wow. Of course, I went elsewhere and bought the same bike I'd seen on the shop floor with the same size that was also on the shop floor.I went to Winstanleys later that day, who spent over an hour with me, allowing me to test bikes and brands so that I could find the right e-bike.I've always had decent service from Formby Cycles when it comes to services etc., on bikes, but this could have been better."I got an email back to say sorry, Ill look into it, what day was it and nothing back.I followed up - with no feedback no?Poor service.Winstanlys were amazing to deal with.
July 2023 by Faith Sisk
I purchased a bike from Evan's Cycles a few months ago. Staff assured me it suited all of my requirements. After paying £450, rode it to Southport station and knew immediately, this isn't the bike for me, handle bars were far too low. Rang the store only to be told there was nothing they could do. This was obviously disappointing. Since purchase it had been sitting in the garage. Visited Formby Cycles on Thursday. Phil was AMAZING! Told me to bring the bike in, which I did. Phil extended the handle bars, made a few adjustments, bike is now perfect for me.Can't thank Formby Cycles enough, honest, reliable and friendly service.I know where I'll be making any future purchases, and recommend other readers do the same.Thanks Phil
July 2023 by Dave Willo
I took my cannon dale bike into Formby Cycles on Saturday 01st july as I was having problems with my gears and I needed the bike for The liverpool Chester bike ride on Sunday 2nd july I spoke with Phil and Ty they assured me it would be repaired within a couple of hours I picked the bike up repaired and ready to go I completed the bike ride with ease the bike was perfect Well Done Phil well done Ty Well done Formby Cycles great service Thanks again Dave Willo ?
May 2023 by B.789 W.789
Amazing experience today at FORMBY CYCLES, the staff member who served me was very helpful & his knowledge was 1st class, no pushy sales, just a genuine chap with a heart of gold. I purchased a MTB, and look forward to collecting it next week & using FORMBY CYCLES in the future to service my bike. Thank You......the staff are a credit to the business.
May 2023 by Jeanette Douglas
If the staff don't want to be disturbed by having to deal with customers when fixing bikes then maybe they should move the workshop area out from behind the tills, or put a screen up. When the chap did eventually come over he was off hand bordering on rude. I removed myself and my credit card to another shop
April 2023 by Kevin White
Been here on a couple of occasions recently and had a really positive experience. I purchased a mix of clothing/accessories/nutrition and found the staff helpful and knowledgeable on all fronts. A particular mention for the young man who helped me out (Ty) - polite, knowledgeable and extremely helpful, he's a credit to your store.
April 2023 by Jean Douglas
If the staff don't want to be disturbed by having to deal with customers when fixing bikes then maybe they should move the workshop area out from behind the tills, or put a screen up. When the chap did eventually come over he was off hand bordering on rude. I removed myself and my credit card to another shop
April 2023 by Lee Chez
Well I?ve been riding for over 15 years mainly XC and enduro as most of you know how much maintenance they need so I took my enduro that I?d neglected in thinking I?d have to put the bike down, but to my absolute joy they resurrected it, she looks brand new changed BB, hope hub service , Hope brakes spokes the lot and more that needed to be done, got to say at the most reasonable price, that iam very glad to pay. The staff up there are all riders but treat you like one of there mates but also fair towards you! it is a business at the end of the day, Everything costs now but what I received was worth every penny. Can not thank Phil and the lads enough professional knowledge is top draw, quality parts and full explanation with the old parts that?s rare. Thank you formby cycles I?ll go no where else
April 2023 by Cuthbert Vander Von-Beige-Helmet
Proud winners of Britain's most over priced bike shop 10 years in a row! Huge savings to be had literally anywhere else.
November 2022 by Stuart Green
Just picked up a new e-bike from Formby cycles. Service was brilliant the guys couldn?t of been more helpful throughout the whole process -Highly recommend
October 2022 by Helen Dyer
Fantastic service from Phil on my electric Raleigh Motus grand tourer.He quickly identified the problem diagnostically and corrected it. Enabling us to proceed on our holiday and carry on using the bike. Thank you so much.
