March 2024 by Eileen Rimmer
I have booked with Tui formby for many years now and will not book anywhere else. I have always had excellent customer service and staff have always gone above and beyond to help and are always willing to do so. Everyone is so kind , friendly, welcoming and accommodating. Everybody is extremely kind and caring and loves to hear your holiday experience and how it went.I would like to recommend Sarah as she has always booked our holidays over the past 10 years! She gets to know what type of holiday you?re after, what you want from a holiday and will do all she can to ensure you have the best time possible and make amazing memories to look back on.Thank you Sarah and everyone who works at Tui Formby, I look forward to my next Holiday I have recently booked!
February 2024 by Sophie Madigan
Booked our honeymoon at TUI store in Formby and received excellent service from the staff! All staff were very knowledgeable and able to make recommendations to customers. Store was spotless and had such a lovely atmosphere. Will definitely be booking future holidays with TUI Formby. Thank you.
February 2024 by Sarah De-la-Haye
Fab experience here whilst looking for my first family holiday. Really knowledgeable staff and everyone was really friendly ?
February 2024 by Igor Benedito
Hi Just I just want to say a big thank you for Tui Formby and the girls who helped me with my holiday booking enquiries. They went above and beyond and the level of customer service, care and professionalism was outstanding. Amy was so polite and helpful, all I can say is I will definitely book at this store in the future. Thank you for all your help
February 2024 by Niall Fitzpatrick
Amazing customer service the staff go above and beyond at all touch points.Great cruise, great car hire and great rates on my US dollars. ????
February 2024 by Sarah Kenners
Wendy was fabulous! Just booked our big holiday with her help, also Berenice was great, will come again thanks x
February 2024 by Joy Mellalieu
Our January cruise (efficiently organised by Wendy) was such a success that, on our return, we visited the Formby branch again, to book another.Once again, Wendy used her knowledge to arrange a deal which included many extras and benefits. We really feel our business there is valued. Thank you.
February 2024 by Yvonne Sturdy
We booked a cruise with Hannah in Formby & cannot speak highly enough if the wonderful customer service she gave to us. We usually book on line , but you cannot beat the face to face interaction & we would highly recommend the team at Tui Formby ! Thank you so much xxx
December 2023 by Gwen Parkinson
Excellent service from Wendy. Wendy has been extremely helpful and sorted everything out with me. Would certainly recommend TUI Formvy
November 2023 by Rachy K k
Always great service here and I feel the staff work hard to find you the best deal. They always use personal recommendations and tell us the best excursions we can do there, which is really helpful.
November 2023 by Lauren Millar
My husband, daughter and I came into the shop today to book our first holiday as a family. Everyone in the shop was lovely, especially Linda, who helped us book the holiday. Even though we had seen the holiday online we always book in store, the extensive knowledge the team have always gives us a bit of extra confidence that our holiday will be perfect. Thank again Tui Formby team.
October 2023 by STEPHEN
Excellent in store service by Rebecca. Very happy with my pre travel experience. Cannot wait for my holiday.
September 2023 by Antonia Louise
My parter and I came in with no definite destination in mind nor what we wanted out of our holiday to celebrate our anniversary! However Hannah managed to help us decide what we wanted out of our holiday including a list of multiple options for us so that we had a choice because I?m very indecisive. She made us feel very welcomed and I felt no pressure at all. We ended up booking a holiday to Cyprus and it was by far the best trip we?ve ever had. Will be booking further trips with you. Thanks again Hannah.
September 2023 by Gill Robinson
Hi Just a big shout out to Tui Formby and the girls who helped me with my holiday booking. They went above and beyond this week to sort out my booking. All I can say is amazing customer service. Will definitely book at this store in the future.
September 2023 by Becky Jane
I was very impressed with the service I received from both Victoria and Laura during my recent visit to Tui Formby. Nothing was too much trouble & everything was explained to me in detail throughout the booking process. I left feeling very happy, I would highly recommend.