January 2024 by McGrath Family
Served by Katie, Linda & James.Very welcoming and very helpful.
December 2023 by Jessica Bleakley
Nice and relaxing location, with great staff.Kid-friendliness: I was there with 4 children and they were running in and out of the shop (like kids do) playing in the space out front and there was enough room for them not to disturb anyone.
November 2023 by Wirral Gutter Cleaning
Best coffee on the Wirral as far as we're concerned.
September 2023 by Dave Fuzzard
Pleasent cafe with very friendly staff with more chairs and tables than I thought,as it was my first time there so yes I will be back nice seeded toast and coffee too.
August 2023 by Lindsay Victoria
The service was very slow, the maestro didn't seem to have any clue about what he was doing either.
August 2023 by Ricky Griffin
Staff extremely helpful and
August 2023 by Calm Seas
No character , good coffee but expensive , expensive food .
July 2023 by Anoushka Paymaster Thatcher
Place was surprisingly dirty, every table covered in used cups and had crumbs all over the floor! I?d have been more understanding if there was only 1 person front of house, however there were 3 of them and no new customers other than my grandma and I. Was so loud inside even though there were more empty (dirty) tables than full ones, and I appreciate that it wasn?t the fault of the staff there that there were a few loud customers, however my grandma and I could barely hear each other over the loud conversation between a member of staff and a table of customers behind us. Our drinks were made quickly and were very tasty so I have no complaints about that, would just prefer it if next time the tables weren?t filthy?
April 2023 by Vacation56914623512
Until the manager is sacked unfortunately the service in this coffee shop will not improve. The majority of regular customers now refuse to frequent this establishment as a result of the managers attitude to both staff and the general public alike. She has single handily ruined what was relaxed environment, which now on occasions resembles a war zone, when are the owners off this business, going to sit up and take notice of what is going on in there business!!
April 2023 by Gillian Thornton
Love Costa friendly staff just wish they have more df & gf productsDietary restrictions: As above
April 2023 by collettef954
Extremely slow service. Member of staff who took my order was very abrupt and interrupted me whist I was trying to order. I think she thought because she was smiling and putting on a bright sing song voice that her rudeness was justified. Hot chocolate was weak compared to every other Costa I?ve been to. Won?t go back!
March 2023 by wirralfoodieeho
Great service good coffee. Very relaxed whilst I was catching up on my paperwork. Clean trade area and tables cleaned as soon as people left. Toilets were clean and tidy too.
March 2023 by garry johnson
Love the team at this Costa..one lady in particular makes it such a fun place to have a coffee
February 2023 by Sarah Smith
Just visiting now. And the poor girl behind the counter working on her own asked for help and the other one prioritised cleaning the toilet with a queue of 10 people
January 2023 by N3082FOlindar
To the owners of Costa coffee in Heswall this shop needs a lick of paint and a good clean it going down hill fast there are a lot of coffee shops in local area for your customers to go to.and it is true your new Manger is not up to the mark.
