January 2024 by Sebastian Bandziak
Disaster worst Asda ever. Waiting half an hour to collect items ordered online. Always lack of products on shelves.Loudly singing and screening staff on self check till. Kind of joke but quite typical for this part of Liverpool where people think they ,, unique,, and privileged.Shop needs lots of improvements.... AVOID
January 2024 by helen breen
I visited Asda Breckroad today. I have to say that I don?t usually go to this one but as I was in the area, I popped in for quickness. This will never be happening again. The staff are very rude and stand around talking while the customers are waiting to be served. I accidentally stood in the self service queue for the trolleys instead of the basket queue. The staff was very abusive towards me and told me to get out of the queue and move to the other one. This was after I had waited my turn and was next in line for the till. Then I was watched while I used the till to scan my food and help my mother with her purchase. While. I was doing this, the staff who shouted at me the first time, came down to the basket area and started talking about me and being nasty. When she realised I was there listening to her, she turned around and ran. I have contacted the store and complained about this unprofessional behaviour. I definitely will not be going to Asda Breck road again. I had to give the store 1 star and it wouldn?t let me leave a review otherwise. But really the staff didn?t even deserve that.
January 2024 by David Vasey
ConvenientCould do with reinventing their food cause they've had the same food for years
December 2023 by Richie Kawar
Got shares in the gaff I'm in there that often haha
December 2023 by ian mitchell
Sometimes the staff stand round talking whilst your waiting at the self-serve checkouts.Other than that the staff seem friendly and approachable, isles are spacious and very clean.
December 2023 by Angela morgan
Disgusting Customer service Denying any fault when it was 100% your faultDid not give me a receipt on cigarette counter after selling my £59 worth of the wrong cigaretteThen tell me they can't swop the cigarettes without a receipt and refused to check the cctv which would have proven that I was NOT given a receiptShame on you(Also I don't appreciate the computer generated reply which is alternated with a couple of other computer generated replysWho are you trying to fool?)
December 2023 by Shelley Volp
Greatly stocked store. Everyday groceries, clothing, tech, DIY, pharmacy, opticians
December 2023 by Shihabudeen
Staff behaviour is very bad. I meet your floor Manager and said about this incident. She give me a promise that she will arrange a meeting with your store manager within half an hour. Unfortunately till 24 hours pass but it?s not happened yet. I will move to consumer court for a legal remedy for this discrimination attitude.
December 2023 by Titilayo Morakinyo
This has to be the worst Asda I've ever been to as the store isn't customer friendly. I needed to do a large shopping and didn't have a coin to get the trolley. I spoke to several staff and I was told there's nothing they can do about it that I have to get cash from the ATM and convert it to coin to get access to a trolley. Unlike other stores I've been to there's access to a key which allow you have a trolley even without having a coin. In addition, I was told I have to carry the goods I came to the store around that there's no place to drop it at the security post. This isn't the case in other Asda I've been to. I think things like this should be looked into as they're important in determining whether or not a customer returns to shop in the store.Overall my experience on both occasions shopping in the store was extremely horrible.
November 2023 by Janet Evans
Accused of shoplifting from a faceless source from a prior shop I'd done. Held against my will, not allowed to leave. Security checked, not me. Told to leave, no apologies. Disgusting customer service!!!
November 2023 by Angus Hutcheson
Great asda, large has a great range of products, everything you could need. Some items are hard to find. Quite busy, long wait for the self service
October 2023 by Ninja
Bad asda, bad customer service, freezers always empty, selection is nothing to get excited about. When you go to ask for assistance at the self scanner you literally get ignored because they are far to busy talking to one another. It is severely poorly managed and i now no longer want to ever shop at asda again. My advice, take the extra time and go to another store because this one truly isnt the best.
August 2023 by Xiaoli Q
Bought a bottle of orange juice and found it beyond the best-before date. Went back for it and got a refund, but the customer service lady didn?t even give an apology.
August 2023 by Ste McGreal
Worst Asda in Liverpool, nothing is never in the shops, freezers always empty, staff have bad attitude towards customers. never been to a asda as bad as this one. hardly anything works or is in store. best going to a one in huyton or walton.
August 2023 by Frank Okpara
Nice location however, I couldn?t find the item I needed