January 2024 by Shadi Kanjo
The store is big and nicely organised with plenty of offers however the staff seem to be exhausted and not enjoying work atmosphere. Would really like to see managers do something towards their employees
January 2024 by Casian
Wide range of home accessories, cooking, toys, clothes, and especially grocery. Also has a cafe upstairs. Fair prices and (mostly) friendly staff. Perfect for your weekly shopping. Definitely recommend.
December 2023 by Nathan O'Reilly
I live over 100 miles away (I was on my way back) and was desperate for a poo. I found a Tesco, no toilets. I found this ASDA store, toilets! Brilliant. Or so I thought. I walked into the men's room, and was greeted with the sight of what can only be compared to school toilets (the ones that students ruin). The floor was soaking. There were bits of rubbish everywhere. A cubical door lock was in bits. The toilet roll dispenser has dried poo on it! The toilets were soaked in "wee". I had to clean the entire toilet (practically) before it was dry enough to use. Let's be honest, no one likes doing a poo outside their own home. This experience brought back that fear. Thanks ASDA ??
December 2023 by M Boz
This store ?s absolutely horr?ble n?ght self serve staff are so rude 2 woman with Glasses on older women are so moody and v?le they obviously don?t l?ke there job they should not work w?th the public the shop was empty and I asked for help at selfserve and her face was so tw?sted my opinion ? th?nk they are also Rac?st ?f ? could g?ve 0 star ? would.
December 2023 by M
Was in here today with my 4 year old son self check out service . The lady with the blonde shoulder length hair is so rude ! My son is really shy and I?m trying to improve this he went and asked the lady for a bag politely. she shoved the bag in my sons arm did not even acknowledge him ! Every time we come in here she has a face on and huffing and puffing . The last time she screamed in my face said she was busy when I asked for some help . I am so shocked that someone who is so rude as her can still be employed .
December 2023 by James Morrison
I mean, it's ASDA. It's generally got everything you need, or it even has things you don't need. I'd say this ASDA provides you with a rich cultural experience, as it seems that they cater for a multitude of cultures. It can feel really busy, at all times. If you like a quiet, less bothersome shop, then maybe best giving this one miss..
November 2023 by Vicky Walsh
Good Asda the former Sefton general hospital site have been going to this Asda for over 20yrs. Most of the staff are nice and helpful,but they need to go back to not locking the customer toilets at night and preventing customers shopping on the upstairs floor. Bit stupid having 24hr store if only some of it is available.All in all though it good
November 2023 by Nigel Reid
Absolutely shocking service rude obnoxious staff make you pay for shopping then remove them from you whilst members of talk cheeky you obviously I?ve already PAID for my shopping and because very cheeky staff don?t like to hear home truths about there substandard pricing on items they expect customers have to wait around for prices changes but don?t complain because the cheeky staff start screaming the place down then to top it all off the supposed customer service manager makes all the excuses in the world for their behaviour and actions!What a store in denial absolutely disgusting service! They should look at themselves! 2 years shopping at this store! Not impressed WHATSOEVER!
November 2023 by Anygodwilldo
I was picking up an uber delivery today at 3:10 pm. Stood outside waiting for 10 minutes, no acknowledgement. Then this woman appears and is immediately dismissive. Tells me that I have to wait 15 more minutes (this is unacceptable even in itself, uber pays for distance not time - orders have to be ready when driver arrives) but her entire approach was extremely rude and unfriendly. She just got really personal and aggressive, telling me to cancel the order while walking away.She is obviously a deeply unhappy individual with low impulse control, utterly unprofessional and zero customer relation skill.This is just a review, I will make this an official complaint to Asda.
November 2023 by Birdish
Really amazing store with lots of hygiene products, makeup, food, clothes and even toys - perfect for you everyday needs. Despite the tags price being slightly different than the receipt, trying this store out has made day better! As for someone who travels around a lot, reviewing lots of places has been giving me lots of experience. This would be a 5/5 if you fix the tag problem! ??????????
October 2023 by Amy
Never seen ruder staff anywhere than this supermarket. Living locally, I frequent here quite a bit, and every time the staff seem to have a chip on their shoulder, never speak to you with manners or decency, making it seem like you?re presence alone is an inconvenience. Particularly the self service checkout staff.Tonight was no different as a member of staff had out right in front of me, called me an ?idiot? over her headset, while standing next to me, for a simple mistake that I made on the till for clicking an excess number of bags that I had originally meant to. She continued to scold me and tell me why I was wrong and what I should have done, right after calling me an idiot and accused me of playing games. Never have I ever dealt with such poor customer service or help from staff. In hindsight, I most definitely wish I had asked to speak to the manager after this horrific experience. Just for clarification on the matter, she has said we were ?playing games? because we had simply moved to a different self checkout till, as I was not able to retract my mistake on the number of bags I clicked. Thinking this would not be a big deal. After this member of staff scolded me (in a demeaning manner) she continued to justify that she was correct in calling me an idiot, with the argument that I ?should let her know?. As I understand I could?ve let a member of staff know to make things easier for them, she was stood right next to me, and was not doing anything else apart from standing there with bags, and so for her to argue with me and call me such a name was not warranted. This happened in the very late evening.Everyone here is just outright rude, and every time I visit, it is just further proved accurate. I hope this lady can find a job in the future where she is happier and doesn?t project her unhappiness to regular customers, who are on the contrary to what she said, not just ?playing games?, and are in fact just there to buy groceries. It?s clearer than daylight that due to the proximity of the supermarket to the student housing area, any customers of a young demographic seem to experience this kind of treatment. I?d highly advise the staff who are unable to kindly treat any and all customers in a respectable manner, to find a job outside of customer service/retail, and also for Asda to conduct some form of staff training.
October 2023 by Charlie Redmond
Really great store with a wide variety of everyday food, household & hygiene products - they also have clothes and homeware upstairs, as well as some garden, electrical items, and stationery, etc. I?ve never needed help when in-store but there are always lots of members of staff around so if you need a hand there is always someone close by. Good prices (compared to elsewhere) and a great rewards-scheme/ loyalty card with nice incentives to buy fruit and veg, etc. and get money back to spend on your next shop or put towards your Christmas shop! Visited many times already and it always seems to be well-stocked and tidy, as well as being accessible and big enough to find a quieter spot if things get too busy or overwhelming! Fantastic opening hours so it?s always possible to find a time of day to shop when it?s less busy if that affects you! Very large store so it fits lots of people in quite easily. I haven?t had to use them but there?s also an opticians, pharmacy, and café there too. Would definitely recommend :)
October 2023 by Mary S Ivy
my fave place to do a food shop. the only issue i have when coming here is the screaming kids that literally won't stop. can the staff/security not ask them to stop or ask the parents? they literally don't care, they run around, into people, into the stalls and nothing gets done. as someone who has sensory issues, it makes it hard and there are a lot more people in that store daily who probably has too.
October 2023 by Alina O
It?s very annoying that the prices in your receipt are completely different to those at the price tags. Not only some of the promos are not working at the till and you pay the full price, but some of the actual prices are higher. Everyone should pay extra attention while shopping here!Every shop has their price policy, so it?s fine if you just put the real price so the buyer could be aware. In other case, it?s just not fair and very very unprofessional.
October 2023 by Daljit Singh
Checkout staff miserable and robotic. Prices are higher than expected for a lot of common goods. Pharmacy never seem to have stock of common products and never call you to tell you it's in stock after leaving mobile number. Although polite most times. Only shop if I need to due to prices.
