December 2023 by T&R Hale
Hands down the least efficient and most poorly managed pharmacy in the area. Unsure if it's just getting worse due to low staffing or poor staffing. Absolutely chaotic.Shelves always half empty, with wait times absolutely ridiculous.Though given the staff can have an obnoxiously loud conversation about reality TV for 15 minutes - inappropriate at the best of times given their working environment, while I was waiting 30 minutes (with my very unwell child who was rapidly becoming more unwell by the minute) for a simple script for very common and usually quickly prepared antibiotics, as other customers were becoming equally frustrated, they clearly don't care much.Every other pharmacy can fill a similar script in less than 5 minutes. Worst case 15 mins at Tesco on a busy day.Some staff training on customer service, professionialism & prioritising demand, while remembering they're dealing with unwell people (& children) might be helpful.People shouldn't be leaving a Pharmacy feeling worse than when they went in.
November 2023 by Nathalie Campbell
Some staff are friendly, but the waiting time is ridiculous
October 2023 by Heather McMaddy
My relative has a repeat prescription which is the same every single month. Up until around 5 months ago this was an automatic repeat which the chemist used to request from the doctors and I would be sent a message to let me know it was ready for collection. Since then, every month it?s never ready on time, there are always items missing, and my relative will go for a day or two without necessary medication. The staff have been rude and unhelpful regarding the matter, and have even tried to blame the doctors. I have now been manually sending the script a week before the new medication is due and it still isn?t ready on time. When you call up, you can?t get through or just get fobbed off. Disgusting service.
October 2023 by Rachel Mills
Staff are lovely however are overworked and this chemist rarely has your prescription on time, not sure if it is to do with the company as a whole or not but really needs improvement, think they have too many customers aswell, hence a lot of waiting times, but as I said, staff are lovely and helpful
September 2023 by Pierce O'Carroll
Great service at this pharmacy.
August 2023 by Pierce ?PJOC? O'Carroll
Great service at this pharmacy.
April 2023 by Kate Ryan
I would like to thank the young pharmacist who today took me into a private space and listened to my health problems with empathy and compassion as I cried with pain and despair of my health conditions. A heartfelt thank you. Bless you.
April 2023 by Dave Milton
Wonderful staff. there is no limit to how far they will go to help you
January 2023 by Keith Brown
Service always spot on
January 2023 by Sue Harris
Very helpful staff, ready to oblige . Take time to explain medication. Thank you .
August 2022 by Iftikar Al-Haj (Fifi)
So friendly staff
July 2022 by John Cooper
Clean, friendly and efficient; Enjoyed a funny, malady related joke with the staff.
July 2022 by Steve W
Small Boots but friendly
March 2022 by Adrian Murphy
Has everything but poor parking
October 2021 by Alice Hussein
The staff are attentive and professional x love the paper carrier bags x
