February 2024 by S?awek Ro
I collect loyalty points for refueling. Unfortunately, I cannot use them to pay for fuel. I asked at two stations in Liverpool (Long Lane and Bishop Islington), none of them can use these points and these are large stations in the city. So what are these points for? a lure for customers???
December 2023 by Naomi bannaghan
After having an issue with our car late last night and being let down by the recovery company, Pradeep checked we could leave the car there until we could arrange collection. The next day Sonja was super helpful and friendly when I rang to check the car was ok to stay a bit while we sorted out the repair. She already knew about our situation and she welcomed me into the shop while the work was done. I hope they all enjoy the Heroes, thank you again ?
November 2023 by Jemma Martin-Gibson
Denied access to my assistance dog. When I told them I am disabled and he assists me after being told ?no dogs in here love?, they said they ?wouldn?t know anything about that? and implied any shop would deny him. Clear lack of training which caused me to have a panic attack outside the shop. Never wish to return here and I hope for the sake of future disabled customers that this training is given as my experience today was unlawful and upsetting.
October 2023 by UMAIR KHAN
Had worst experience the guy takes ages to allow me to put fuel and i wanted hot chocolate and he said he cant do it as it takes time and the station was completely empty I wouldn?t recommend coming here late night
August 2023 by George Voicu
Good diesel?good promotions
June 2023 by Barbara Gardner Sharp
I had a wonderful experience here yesterday, after my car power failed whilst I was in the outside lane going towards the tunnel and had the fortune after managing to pull over, to stop at the exit to this BP station. I was in a terrible panic with no recovery contracts and on my own. After half an hour trying to secure recovery Sonja came out to see if I was alright and to tell me it was dangerous to stay in the car there. Sonja found 3 volunteers to help push my automatic car back and into the safety of the petrol station. (no mean feat on its own) She was amazing! she made me a cuppa tea, found someone who could recover my car and then sourced me a lift to work over in Birkenhead. I cannot thank her enough, she is bright, cheerful and so welcoming, she certainly made me smile in a very difficult situation. Thanks Sonja for taking the time to look after me, as you obviously look after all your customers. June 2023
March 2023 by Chicachica Wahwah
So should I run the risk of continuing on my? journey, venturing down beneath the river? through the Mersey tunnel & onto the Wirral?The only problem was that my ??? light had come on back on Thomas Lane & despite the decent milage my ? does that hill climbing up out of the Birkenhead Tunnel is real steep ?. And running out of ?in the Mersey tunnel is a complete??NO-NO, the ultimate driving sin & goes ? in ?? with a huge ? fine, plus the cost of being towed out if necessary ?.And so what a relief it is to see the BP?Station on Islington ?? hill as I drop down towards the tunnel. And also it's pleasing to see that the ? is being advertised/sold at a reasonable price, that is a long as you don't want the BP super 97 octane which seems to be well expensive here.And so with ?? light off & a cold can of Coke & a Snickers bar, it's with peace of mind that I say goodbye to Liverpool & enter the tunnel. Safe to not having to run out of ?& cause a major disruption? under the Mersey...?.
October 2022 by Sidney Morris
Disgraceful place. I only clicked on the one star because it wouldn't allow me to put up review otherwise. I had to go here today because where I usually go didn't have what I wanted. I stopped going to this place because they always overcharge to what is displayed as the price and low and behold it happened to me again today today. Avoid this place and report it!!! I will be reporting this to the authorities.
June 2022 by Jason Taylor
Very poor customer service. Told attendant about big slick of diesel on forecourt which nearly caused me to drop motorbike to be told well what do you expect, its a petrol station. No attempt to cover or clean up!
February 2022 by niall Gavin swarmofbees11
Extremely rude demanding you fill up then pay, not allowing you to pay while driver fills. If I go over the price, I will return then rectify the amount. Treating people like a theif, attitude horrendous and customer service skills 0. Will never go again as this is the second occasion I have been spoken too poorly. Same man working both days.
November 2021 by Dom Huey
Friendly service by Sonia.
November 2021 by Danny ?Discodan? French
Go here every night and fill up when in work, the staff are brilliant and it's also a 24 hour off licence for those who are interested.
October 2021 by Danny French
Go here every night and fill up when in work, the staff are brilliant and it's also a 24 hour off licence for those who are interested.
July 2021 by Chef Danny Mcdonnell
Has everything before you set off on a lo g journey using the tunnel under the mersey Liverpool
May 2021 by Mr Masoud
Rubbish coustmer service and very disrespectful!I bought will never go back to this place
