March 2024 by John Williams
Not enough staff. 2 staff working hard behind the counter, coffee is delicious. However, they are too busy to look after the place, tables are stacked with dirty cups and the toilets are beyond grim.
March 2024 by dave fenna
Coffee and cake was good, sadly the service and restrooms were
March 2024 by Ray Clarke
Cups were dirty, toilets are awful.
February 2024 by Ieva Kavaliauskaite
Friendly polite staff. Good coffee selection. Plenty of tables, good interior
February 2024 by Eddy Adley
I like this Caffe Nero as the staff are friendly, the drinks are good and you can usually find a seat.The atmosphere is very relaxing.
February 2024 by Christopher Houghton
The Nero is in the Liverpool L1 complex. There were two in our party. The café was hectically busy and it seemed under staffed.?? As such though the staff were trying to keep up, service was slow.? The coffee and cakes were predictably of a good standard,??? though pricey. The decor was okay but the soft armchair seats were showing some signs of serious wear and though appeared potentially cosy, were in fact far from comfortable.?? The WC facilities were likely suffering from understaffing and were poorly maintained and unsanitary.
January 2024 by Anne Hughes
Shop was busy but fast service.Cappuccino cake is amazing.
December 2023 by Jeff Garner
Cafe Desperately needs an upgrade looks dated and shabby not enough staff to clean tables I question what are management doing here you need to do stop checks as now lots of choice regarding coffee shops in Liverpool City
December 2023 by abdalhmed helmi
Really very bad service and dirty coins. They leave you waiting longer than the time the drink is prepared in order to joke with each other. Really very bad service.
December 2023 by Catherine parker
tables were messy & still had dirty dishes, which still weren't removed by the time we
December 2023 by Paul Danks
Modern, smart branch with friendly staff.
December 2023 by Dennis Tuyogon
The customer service is none existing, I was hoping it could be at least normal but none. It's like the employees didn't know that they're serving customers, and they should their job at least.
December 2023 by omar 161
Last two times I ordered takeaway coffee from this place I found flies in my coffee , fortune for me that I put sugar in my coffee otherwise I would not recognize there is flies in my coffee and when I said to the employee he replace it for me directly without saying anything like its a normal thing this happend to me twice yesterday and last week and I will never take coffee from this place ever again
November 2023 by john griffith
Fairly relaxed atmosphere with nice tasting coffee, only down side was the amount of filesDietary restrictions: Very helpful with dietary requirements
October 2023 by Vilgot Björling
An okey generic Café, nothing special. The pies were quite tasty but the lattes we ordered were flawed and tasted watery.
