9AM - 8PM
Retail Park9AM - 5:30PM
45 Derby Rd“Sarah was brilliant at sorting out our problem. It was a very difficult and complicated contract and SIM card problem and she sorted it for us in a very efficient way and was friendly and patient throughout. Sarah deserves an award!”
9:30AM - 8PM
43B S John St“I specifically came back to see Courtney after she helped me with prices previously. She was so friendly and helpful. She went above and beyond to get the best deal! Possibly the best advisor I've ever dealt with in a phone shop and in general, answered all my questions enthusiastically. Thanks Courtney!!”
10AM - 8PM
Pod 2“5 stars for Abbie, who has gone above & beyond for me & sorting my new contract out, after many bumps along the way. Abbie has been professional, helpful & I am so appreciative of all her help. Thank you Abbie !!”
10AM - 8PM
Unit 6C“Fantastic customer service. Ross was extremely patient and extremely thorough throughout the consultation. Explained everything to me. Really happy and massive thank you to you Ross!”
9AM - 6PM
Shopping Centre“On, the afternoon of Wednesday 1st November 2023, I had to visit the EE Branch at Parker Street in Liverpool City Centre (UK).I left very satisfied with the customer service inc. warm welcome from all the team. A special thanks goes to Alec for his expertise.”
9:30AM - 8PM
U43“I wanted to say a huge thanks to JJ aka Jack Jones in the Liverpool One store... I thought I had a virus on my phone, and was receiving allsorts of unwanted pop ups, I was really concerned. He took the phone and promptly unistalled whatever it was that I had managed to download. He really put my mind at ease.10 /10 Thanks so much ?”
9AM - 7PM
54 Lord St“Over the years I have spent hours here. Most of them were spent standing in the queue, but the rest of them hours were spent hunting for DVDs to rebuild my collection with.”
9AM - 7PM
60 Church St“Very happy with my experience yesterday, think the Aussie woman’s name was Courtney usual in the Liverpool one store but glad she was there, very friendly, got me the best deal for what I wanted, full transparency throughout and made the process of switching from the old system to new very pleasant. Had a good laugh with her.”
9:30AM - 6PM
Unit 23“Had to return a faulty smart watch that I bought online 15 mins after arriving in store a full refund was givenReally helpful staff especially the manager who did his best to help”
9AM - 5:30PM
16 St Chad's Dr“Bought an iPhone 14 for my daughter on 19 Jul 23, purchase was easy on their website, delivery was super fast next day and the phone itself was exactly as described.Was so impressed that yesterday I bought another iPhone for my other daughter which was delivered today, and was exactly as described.I also spoke to the lady at the kirby branch who was so helpful.I cannot complain, service is undeniably 10 out 10.Well done guys.”
9:30AM - 5PM
John Millers Hair & Beauty9AM - 5:30PM
109AM - 7PM
17-19 Church St“Bought new contract phone online. Their network service is good but they need to upgrade their service level. Do not understand customer query properly. A person named Pete(big fella) should learn how to talk.”
9AM - 8PM
Unit 1A“Called in to Aintree store to get advice on wifi and what one is best for our needs. A man called Steve helped us and took the time to talk through everything really simply so I could we could understand everything. He was really helpful and had great customer service skills”
“I know nothing about phones, but it was all explained and went through smoothly.I was served by a lovely lady called Jess, whom I would recommend to everyone. Friendly, happy, and she knew her job without overwhelming me with tec. Well recommended.”