November 2023 by Charlie
Went in to have a cup of tea and cake with my son. The staff talked to each other and another colleague/friend who was not working at the time each on a different side of the counter. I had a young child with me and I was alone, they could have offered to carry the tray to a table or bring the drinks over as it was not busy (I was the only customer in the queue), needless to say no offer was made. I was ignored while my drinks were made and no eye contact was even made as the tray was shoved across the countertop in my direction.Also the toilets have a code on them so you can only use if you have a receipt. My son was desperate for the toilet, and he is nearly three and recently toilet trained, and if not for a kind stranger offering thier code, he would have had an accident.Not great service at allKid-friendliness: Not very child friendly. Wouldn't open a toilet for my child to use. Disgraceful behaviour.
November 2023 by Richard Oldroyd
A lovely little Costa, It looks small on the outside but when inside it goes right back with a modern interior and plenty of seating and table choicesStaffed by a team more than happy to help.If you're meeting friends, business contacts, just need some dinner or simply just want to escape the madness of every day life this is the perfect place to stop off and relax.Parking: Plenty of parking for all the business on the site.Wheelchair accessibility: As expected good access for all.
November 2023 by Stephen Spencer
Recieved a completely different order than ordered for second time in as many orders. Avoid ordering from
October 2023 by Mark Honeyman
Quick coffee before hitting motorway. Nice friendly staff. Hot food and drink. Clean bathroom.
October 2023 by bethany murray
Lovely stuff numbers And the food and drink are not too bad. There's a very calm environment . I love the idea of having brooks and chessomething away from the phone.
October 2023 by Eileen Fitzjohn
Absolutely appalling, understaffed, dirty, and the staff that was there were not interested, if I could give it minus I would, I don?t know how it keeps open, it needs cleaning behind the counter, it?s filthy, and the staff are not interested, to busy on their phones, really Costa, needs looking at.
August 2023 by andy brannan
Good location and staff are always very welcoming. Car park can be busy
July 2023 by Paul Walters
Can't beat a good costa, staff are always friendly here
July 2023 by MrsPennyWhistle
Not enough staff - just two. Long queue - whilst waiting noticed that all overhead lights - the shades - were filthy with dust and so too was the till, payment machine and other fixtures. Needs a good clean.
July 2023 by Ray Wenham
Not been in Costa coffee. I don't drink it
July 2023 by Denise Williams
Staff are nice and quiet pleasant, service is decent even though at lunch times it can be extremely busy .. some tea cups are cracked and stained .. never any tea spoons or very little .. given wooden knife to butter toast .. some of the metal cutely needs binning or washed properly .. the ledges around the wall are thick in dust as are the sides of the chairs
July 2023 by susan grant
Stood at till awhile need someone faster making drinks
June 2023 by Damian Sweeney
Friendly helpful staffDeceptively large coffee shop, with plenty of seating styles to suit your choiceNow serves M&S food as wellAll on one level so no access issues for anyoneParking available outside free of chargeToilets available, including a wheelchair accessible one, all clean and well maintainedOutdoor seating availableSituated on Queens Drive at the junction of Mill Lane next to M&S and AldiCar park gets very busy and can sometimes be difficult to get onto or off at peak times.
June 2023 by Emma Elliot
Ques are horrendous if your in a rush do not come hereParking: Getting out is horrendous
June 2023 by Daniel S. Fowler (DAN)
A bit bigger and roomier than some Costas. Friendly staff. Usual run-of-the-mill Costa stuff. Toilets. Busy car park as M&S next door.
