November 2023 by Philip Browne
Danielle was excellent at advising me throughout the process of buying a new sofa, explaining each different option clearly and calmly. She did a fantastic job throughout. The only issue I had was not getting closure on whether she decided to have her dad?s lamb chops or go to the chippy for tea!
November 2023 by Michelle Richardson
The sales consultant Danielle was fabulous! Really attentive and knowledgeable. I have bought endless from furniture village and would not go anywhere else.
October 2023 by Sophie
Really great experience. Mat was extremely knowledgeable and went above and beyond to ensure we bought the sofa in exactly the colour and configuration we wanted. He also went the extra mile to help us colour match the leather to an existing chair.(We also had a good laugh!)Thanks again for all your help!
September 2023 by Carol Connor
Jason was very informative, explaining the various sofa covering options and the benefits of the care package. Although we were initially undecided, Jason gave us the confidence we needed to make our first purchase from The Furniture Village. Thank you Jason!
August 2023 by Stu A
Me and my partner were served by Danielle today, who was absolutely wonderful. Her service was brilliant, she was so friendly and welcoming , and she made sure we had every detail we needed regarding our purchase. Would definitely recommend, and would definitely recommend Danielle!
August 2023 by Barbara Saunders
I was looking at dining furniture and the sales person came over. He said that the sale was finishing that day. That was 6 days ago and it is still on.We ordered some furniture and we were told delivery would be one week. This is what it also states online.Turns out delivery won?t be until mid September. I feel like we have been lied to in order to get the sale.I am in the shop now in order to cancel my order.
August 2023 by marie R
A good shopping experience. Jason was very helpful and knowledgeable, We asked lots of questions and he answered all of the well. He had a great sense of humour and we felt completely at ease and not pressurised like some stores. His friendly and competent manor led us to buy an item. His input made it a good experience and you should consider him a great company asset / representative. Thank you.
July 2023 by marie Rowan
A good shopping experience. Jason was very helpful and knowledgeable, We asked lots of questions and he answered all of the well. He had a great sense of humour and we felt completely at ease and not pressurised like some stores. His friendly and competent manor led us to buy an item. His input made it a good experience and you should consider him a great company asset / representative. Thank you.
July 2023 by Kenneth Boardman
Bought a sofa and 2 chairs from Furniture Village in Aintree and the whole experience was amazing.A very Nice young lady named Danielle was so helpful ,confident and very polite.Let us choose in our own time and answered all our questions with ease.I would not hesitate to recommend this store to anyone looking to buy furniture.Thanks for everything.
July 2023 by Catherine Ashton
Recently bought a dining table with four chairs. I was pleased with product stylish + modern. It hasn't been delivered yet, so unable to say how it looks + lasts once it get used.Jason at the Aintree store helped me. He was polite and helpful without being at all pushy and patient, because I changed my mind a couple of times.The store, its selection, help I received from Jason was all first class and I would have given it all 5 starts if it wasnt for the really over the top delivery charge - but again I have to say Jason was really good and secured me a great deal with this.Catherine
June 2023 by Robert Carter
Carol was absolutely amazing, she is a asset to your company. We weren?t the easiest customers with a 4 year old running about, and my very stressed autistic wife. She took everything in her stride, she was like a member of the family. Jason her boss was also great. We?ll be back soon the order a sofa.
June 2023 by Lee Soderberg
Great experience staff were really friendly fiona really looked after us and went above and beyond to help us. We got great deals and were very happy all round would definitely recommend as they have loads of lovely furniture. Thanks again
May 2023 by maxine fitzpatrick
Called in to look for dining table and chairs spoke to Carol who was so helpful, taking her time and advising us on the best fit fir our dining room as we unsure on a round or rectangle dining table. She showed us different styles looked a pictures if our new kitchen so everything blends well. Bought table and chairs plus office desk with shelving and chair. Lots of discounts and easy affordable payments with 0% finance. Excellent service highly recommend.
May 2023 by Ashleigh Hale
We had the wonderful Jamie helping us pick our beautiful sofa. His knowledge and customer service was beyond going the extra mile. He answered all our questions, provided a full breakdown in different price points and really took the time get to know our requirements and situation before going through the process. Jamie, you are wonderful at what you do
April 2023 by Lynsey Meadows
Ordered and paid in full for a dining table and chairs. Was told it would be a 3 week wait. After 3 weeks we had an update to say it would now be a 4 month wait. I?ve emailed and called but had no reply. The same table and chairs is online and says delivery within 7 days so it?s obviously just a ploy to get you to order so that they can take your money then change your delivery to a 4 month wait.Order number 599621159. I?d appreciate a proper reply not just the automated message you send when you get a bad review
