October 2023 by James Cunningham
Myself and my family have been fortunate enough to have been able to buy 2 watches now and have always had the best customer service from Alex. Always so attentive, caring, helpful and friendly. Honestly couldn?t ask for a better experience. Would 100% recommend, a pleasure to shop there. Please pass on my comments :)
October 2023 by Mohammed Ali
I purchased a watch here recently and received fantastic hospitality and service . Had great help from Anca who was very nice and knowledgeable. Thank you
October 2023 by John Connor
I love the new store. Everything is so well presented and displayed. The lighting shows everything off to its best advantage.The staff are helpful and enthusiastic without being pushy. It is a pleasure to shop there.
September 2023 by Will Boardman
Huge thank you to Alex and the team, it was a pleasure to collect my first purchase and I will certainly be back in the near future. Helpful, knowledgeable, very accommodating and communicative! Thank you, I couldn?t be happier with my experience!
July 2023 by Terry Jeffreys
Genuinely looking forward to the Liverpool One store being finished and will definitely be a customer again. Thanks Ian
June 2023 by Liam guinan
Great service once again. Great staff , Shaun & Barry were very helpful and friendly , thank you
June 2023 by John Gosney
Fantastic service as always; the knowledge, enthusiasm and personal attention of the staff makes the process of purchasing an absolute pleasure.
May 2023 by Chris Walton
I absolutely love my new BB54!! Thank you, Jessica for making my purchase experience so enjoyable, I really appreciated it! I look forward to visiting again soon!
April 2023 by Lis Ayed
Following a recent visit to the L1 Goldsmith store, I had previously spoken with Spyri ? She is outstanding in her expert knowledge of the product I was purchasing and her engagement in giving me regular updates was outstanding. Nothing was too much for Spyri, she did her upmost best to make my purchase a perfect experience for both product and satisfaction. I found her to be professional, her customer service is outstanding and the best I have received. She is consistent and precise with her engagement, has a warm and happy disposition and genuinely cares about her clients. I still receive follow up calls from her to check that I am happy with my purchase. I found her to be exemplary to other members within that store, in terms of how she conducts herself and the attention she gives to her customers. I do not believe I would have purchased the item, if it had not been for her level of customer service, care and outstanding expert product knowledge ? she is an asset to the organisation and store! Thank you again, Spyri for your outstanding customer care, pleasant manner and professionalism.
April 2023 by Stuart Cooper
I recently purchased a watch from here and the salesperson Ian was fantastic. Very knowledgeable, personable and helpful throughout. I had to wait for my watch to come into store and as soon as it did I got a call to come in and collect. Great buying experience all round.
March 2023 by Samantha Jones
The staff, particularly Jessica, were friendly, knowledgeable and gave great attention to detail. Would highly recommend if you are thinking of buying a high end watch.
March 2023 by Tracy Shaw
Fabulous service from Ian. Great knowledge and professionalism. My second watch purchase and I will keep recommending thanks Stephen Powell
January 2023 by Paula Kelly
Was hoping to buy a watch but sadly wasn?t in stock. Angela who served us was lovely and arranged for my watch to be delivered. Hope I like it !!
January 2023 by Amber Dop
I?m a bit late writing this review but I was served earlier this month by a lovely woman called Angela. She helped me find a pair of earrings for my sister for Christmas. She was amazing throughout the process and super helpful and friendly. Her personality was great and I felt so welcomed every time I came in. If I could rate higher than 5/5 I would
December 2022 by Anna Kevesova
Really very disappointed by poor servise. Was dissapointed on many levels. Only been dealing on phone, once they hanged up on me. Then been promised call back which never happened. Never even managed to see item, suppose was only 'cheap' not enough sale for them. Yet another promise we will call you when it will be here. Never happened, i called multiply times and never received call about item i was interested in arrived in store. Never again!
