November 2023 by Elaine Saleh
This branch is the worst & the staff are rude, I tried to pay money in at the counter as there was no one waiting but oh no miss high & mighty made me queue behind 3 people & wait 10 mins when there was still no one at the counter, I was late for my appointment, they are getting paid for doing nothing customer service is non existant
July 2023 by BoredGamerzz
We went in to enquire about changing a single current account into a joint. The lady was adamant it could not be done, even though I told her the Halifax website said differently. She asked her rude manager who confirmed what she said and wouldn't give us any eye contact, before he rushed off again. I suggested we look somewhere else to Bank and she agreed! The next day Halifax Wallasey confirmed it was possible and had us booked in to get it sorted. Up your game Halifax Liverpool, giving false advice to customers, no eye contact and suggesting banking elsewhere is pretty poor.
March 2023 by Waris Hussain82
Liverpool have the worst staff in all there Halifax branches. Honestly no manners, no concept of friendly interaction. It's like your annoying them coming to do banking. Staff like this will add to all robot's taking over there job's.
February 2023 by mohamad Dakwar
good service
September 2022 by Nicholas Price
No help at all, worst bank in the country
August 2022 by Thea Rodriguez
Was told I handed in less cash at the counter after asking the clerk, I know the machine counts notes, but stll!I also still am appalled that whilst living in the city centre, my bank card couldn't be send to the branch, leaving me endlessly withdrawing cash.Not too mention countless security blocks and freezes on my card, making it impossible for me to go about my business, pay for accomodation, travel & eat!
July 2022 by sajid Khan
Loved it
July 2022 by Andy Trappe
There is frequently long queues here as they barely have any staff.
July 2022 by Andrew Trappe
There is frequently long queues here as they barely have any staff.
March 2022 by nephyr
not many staff, but since i don't talk to them anyway, its a nice place. When there is staff, good customer service, very nice people! Also the place smells very nice, strawberries maybe?
March 2022 by dave evans
Lovly place, samul l Jackson was there filming the new Marvel series Secret invasion, at Paece Hall.
October 2021 by Alex O'connor
This branch has been getting worse for a long time now with zero care for there customers. Can not even begin to describe how frustrated I am with the bank and the staff especially the person has KAREN!!!!! On the badge run the other way! (Rude, manipulative and zero people skills)
September 2021 by Gareth Smith
No staff. You're lucky if there's ever more than one person on the tills and front desk. The staff are friendly enough but are always milling around telling you to use machines or online banking but other than that you're snookered if you want help. Waited in a queue for 25 minutes and when I finally got to the front of the queue the sole member of staff on the tills logged off to go on a break. I don't blame her because she'd probably been stuck on her own all morning.Personally I'd say the blame lies at the feet of the manager because every other Halifax branch in Merseyside is well staffed and well organised.
July 2021 by Jay Dee
Wouldn't even help me verify documents needed for a mortgage application even though I'd banked with them for 30 years. Joke is on them as mortgage was due to be with Halifax, so took my business elsewhere
July 2021 by KariNull
Rude staff, and their time management is horrendous. Wish i never went with Halifax!