October 2023 by Maureen Starkey
Nice to see and speak to someone about anything
August 2023 by Steve Kane
Branch is becoming pointless. Transfer from existing account to new supposed to be available in branch, by phone or on Internet. Branch by appointment only, at a different branch in 3 weeks, phone gets cut off as staff are busy. If it's Internet only....just admit it upfront.
June 2023 by Paul Harmsworth
Excellent customer service in settling up a bank account for my wife?s cousin, who wasn?t capable of doing it himself, couldn?t praise the branch more.
April 2023 by Nigel Brennen
Very bad customer service and the atatud from the staff unbelievable shockingZero *
January 2023 by Ian Robinson
I don?t understand why people have jobs dealing with the public when they are rude and also wrong about their own company policy.Cait has given me the most terrible attitude and advice going against the company?s own policy, I have Halifax on the phone contradicting what I am being told in this branch and yet other branch?s are completely fine and agree with head office.Avoid unless your using the cash machine
September 2022 by Waris Hussain82
Bit of a surprise how big the branch is!!!!, I'm used to smaller branches lol!!!!, overall always happy to go in ( any branch ) staff always take there time and have a friendly chat, make sure you are happy and need any more help or advice ?
July 2022 by Alex VL
(Translated by Google) And nothing like that, the staff is polite and helpful, I liked it?(Original)? ???? ??? , ???????? ???????? ? ???????? , ????????????
May 2022 by ALMA YANIV
Absolutely appalling service. Trying to arrange a face to face appointment - unable to speak to a human. I've tried at 3 different times to avoid peak hours but on every occasion, the recording tells me they are 'particularly busy'. This message is telling me the hold will be 20 minutes.
May 2022 by Robert Davldson
Went in to open an account, because the TSB were closing our branch. Friendly staff. Business done in minutes
July 2021 by R S
Amazing staff!
July 2021 by Concetta Vormawah
I always struggle to get th the Halifax before 5 o'clock because of work, everytime I go to use the cash machine to deposit cash its always off. How are people meant to pay bills?.. Not a happy customer. ?
July 2021 by Masum Ahmedkngf,nytdt g
Very bad because you should update your online time table like when you closed when you open then people not waisting there time this Very care less service allerton branch
July 2021 by ???? ????
Very bad customer service and the atatud from the staff unbelievable shockingNever come back again .Zero *
September 2020 by Rachel Harrison
Great staff, great disabled access (or would be if prams weren't parked right next to the door giving little room for mobility scooters or wheelchairs to enter/exit). The staff are wonderful if you need any help with using the pay in machines or any other help. It could improve the service tho by having the low counter available rather than having to wait for the staff to log in on what seems to be slow, out of date computer software. It could also add a low use ATM. I'm sure if asked a member of staff will help you use the ATMs outside. This is the only Halifax branch I will use as the one in the city centre is very unhelpful and if you ask for help they can be rude.
July 2019 by David Williams
Horrible HORRIBLE place, the "Halifax" itself should be shut down and all its victims who've suffered extortionate fees should be refunded.
