November 2023 by Imogen Carroll
It?s pathetic we got ripped off because we were teenagers by the way I?m 15 I?m not stupid so got ripped of a tenner it?s pathetic get better staff .
October 2023 by Kevin Gareth McBride
Don't click and collect unless you have an hour to wait. Join the massive queue (counted 13 in the queue) for returns and sales whilst 7 or so staff stand around doing nothing. I used to work in retail for next so I know when staff are busy. Asked young staff lady when I saw the queue, could someone else get my collection?(you know like they would if asking to try on a shoe), no sorry join the queue.Couldn't see one of the staff actually doing anything I.e. standing still or trying to make it look like busy. Shocking service not that you care as it was like that last! Management at fault!There won't be a next time!
July 2023 by elliot lee
When eventually seen to, staff were very friendly and quick to get us our shoes. Tom was especially friendly.
July 2023 by Anthony Farrell
The young staff make you feel your bothering them when you ask for help .very snotty attitude I'll not be shopping here again..
July 2023 by Sky Petersen
The management was awful. They ended up kicking us out over a shoe they marked down for sale, yet they proceed to try and make it more than the original. They ended up calling security when we were calm about the situation and were being rude to us. Do not go here
June 2023 by Tom Gans
I popped in this particular JD branch a few days ago and I was utterly disgusted by what occurred. As soon as I walked in I was glared at by staff, how dare I walk in a shop. I was then bombarded by what can only be described as a threatening rant of continually being called ?Lad? by staff. Other than that unfortunate incident I enjoyed my experience in this store and will can?t wait to come back already.
June 2023 by cleve brown
Quite disgusted really?Entered the store to see if I could find a t-shirt I like, when the woman who worked there come charging over to me and said, ?Hey lad, you alright lad?! We don?t sell clothes for people the size of a JCB Tractor lad!? I?ve never been more horrified and offended in my life. However, after that verbal onslaught, she did let me know there?s a Puregym opening soon nearby so maybe i?ll take a look at signing up and returning when i?m a double XL.
May 2023 by Lisa Greenaway
Staff are more interested in talking amongst themselves than acknowledging customers never enough tills open and clothes sizes never match the hanger size.ALWAYS CHECK THE SIZE OF THE CLOTHES BY CHECKING THE CLOTHES THEMSELVES . Size on the hangers are NEVER correct.
May 2023 by Christine Ellis
Got just what I was looking for a lovely set for my grandson.
April 2023 by W Tina
This Jd shop is absolutely disgusting and disgraceful! Becareful the manager is not properly professional.
March 2023 by Paul Nation
Excellent service and the staff work very hard and very helpful ?
February 2023 by Dave Myers
Not great went there to try football boots on to purchase a pair and little range I think it was two different pairs
February 2023 by Jacqui Clarke
Worst ever retail experience today o. I?d edge lane
Bought a pair of trainers on line and didn?t like them took them back to Jd edge lane to have a 40 minute wait to be told ? oh we can?t refund even though you bought them off jd they have come from adidas ?
Erm not my problem as it says I can get a refund from any JD store ! I bought them from JD not adidas !
Poor arrogant service from the juvenile manager I spoke too
Jd edge lane you need to employ at least one member of staff over the age of 17 with a some people experience to deal with simple refund returns I actually feel sorry for the poor cheap labour kids working there as they can?t deal with the general public JD you should be ashamed
January 2023 by Alexander scott
Staff mostly snotty nosed kids. Rude lazy obnoxious. Make you feel like you?re an inconvenience if you ask for a size. Zero people skills. Seems to be a thing in all JD stores.Go to Nike next door, staff are sound and couldn?t do enough.
November 2022 by Jack Halton
The customer service in here Is absolutely abysmal. I asked for a shoe to which the empty headed, lazy, rude staff member told me *nahhh* before even bothering to check, I then asked another staff member for the same shoe and he went and got me the product that I had just been told they don't have because he didn't bother at all. I waited around the store for ages whilst most members of staff stood popping chewing gum which is an irrating rude thing to do in itself, and chatting loads and loads of nonsense rather than helping out customers! I will definitely not be retuning to this store, not until they employ someone who's enthusiastic and happy to help customers.CLEAN UP YOUR ACT!
